Community Engagement Specialist – Hybrid (LA)

Summer Fridays, LLC; Los Angeles (CA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Summer Fridays, LLC is seeking a Community Engagement Coordinator to create meaningful connections between the brand and its community. You will manage daily engagement, respond to messages, and organize user-generated content across social channels.

The role collaborates with Social, Brand Marketing, Events, Influencer, PR, and Customer Care teams to translate community feedback into actionable insights for products and brand experiences. A warm, organized communicator thrives here.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 1-2 years in community engagement, social media, brand marketing, or related roles.
• Strong written communication and tone judgment.
• Familiarity with Instagram, TikTok, and emerging platforms.
• Based in Los Angeles with hybrid work availability.

Responsibilities

• Own day-to-day community management across social channels with timely, thoughtful responses.
• Engage with relevant content and recognize loyal community members.
• Develop and manage engagement initiatives with the Social team.
• Lead recognition and surprise-and-delight initiatives within guidelines.
• Coordinate gifting and brand partnerships with Brand Marketing and PR.
• Align content calendars and real-time engagement opportunities with the Social team.
• Support in-person events, pop-ups, and brand experiences.
• Maintain library of user-generated content with rights and usage details.
• Identify strong UGC for organic and paid channels and route as needed.
• Prepare recurring community feedback reports with actionable insights.
• Monitor response to launches and campaigns for learnings and follow-ups.
• Escalate sensitive product concerns to appropriate teams.
• Maintain knowledge of products, launches, and approved messaging.

Skills

Community engagement

Social media

Brand marketing

Customer experience

Written communication

Collaboration across teams

Organization & time management

Education

Bachelor's degree in Marketing, Communications, Public Relations, Journalism or related field

Tools

Google Workspace

Job description

Summer Fridays, LLC is seeking a Community Engagement Coordinator to create meaningful connections between the brand and its community. You will manage daily engagement, respond to messages, and organize user-generated content across social channels.

The role collaborates with Social, Brand Marketing, Events, Influencer, PR, and Customer Care teams to translate community feedback into actionable insights for products and brand experiences. A warm, organized communicator thrives here.