Community Engagement Associate

FF Inc; Baltimore (MD); On-site; USD 40,000 - 55,000; Full time

Job summary

FF Inc. in Baltimore, MD is seeking a Community Engagement Associate to represent our brand in the community and drive awareness through events, outreach, and face-to-face interactions.

You will staff events, host informational sessions, and connect with individuals and organizations to grow participation and build lasting relationships. A personable, proactive communicator with strong organizational skills will thrive in this role.

Qualifications

• Front-line community representation and event staffing.
• Strong interpersonal skills and active listening.
• Ability to build relationships with individuals and organizations.
• Flexible schedule including evenings/weekends for events.

Responsibilities

• Act as the front-line representative at community events, pop-ups, and local activations.
• Engage directly with community members, answer questions, and provide resources and information.
• Build relationships with individuals and organizations to increase visibility and participation.
• Support planning and execution of outreach events, workshops, and community initiatives.
• Collect feedback and insights from the community to share with internal teams.
• Work cross-functionally with marketing, events, and customer success to align outreach efforts.
• Represent the brand voice in a friendly, professional, and approachable manner.

Skills

People skills

Communication

Event planning

Community engagement

Public speaking

Organization

Job description

About The Role

Location: Baltimore, MD

Are you outgoing, personable, and passionate about connecting with people? We’re seeking a Community Engagement Associate to represent our brand in the community, build meaningful relationships, and help drive awareness through events, outreach, and face-to-face interactions.

This is a people-facing role where you’ll serve as the bridge between our organization and the community. From staffing events to hosting informational sessions to connecting with individuals one-on-one, you’ll play a key role in shaping how people experience and engage with our brand.

What You’ll Do

• Act as the front-line representative at community events, pop-ups, and local activations.
• Engage directly with community members, answer questions, and provide resources and information.
• Build relationships with individuals and organizations to increase visibility and participation.
• Support planning and execution of outreach events, workshops, and community initiatives.
• Collect feedback and insights from the community to share with internal teams.
• Work cross-functionally with marketing, events, and customer success to align outreach efforts.
• Represent the brand voice in a friendly, professional, and approachable manner.

Who You Are

• Outgoing, personable, and comfortable engaging with people face-to-face.
• Strong communicator with excellent listening and interpersonal skills.
• Highly organized, detail-oriented, and adaptable in a fast-paced environment.
• Self-starter with a proactive attitude and willingness to go the extra mile.
• Passionate about community building, customer engagement, or events.
• Flexible schedule, including evenings and weekends as needed for events.

What We Offer

• Hands-on experience in community engagement, outreach, and events.
• Training and mentorship to build your skills in communication and public engagement.
• A collaborative team environment that values creativity and initiative.
• Competitive compensation and benefits package.
• Opportunities for career advancement in marketing, events, or business development.

Skills: events,outreach,community engagement,engage,activations,customer