Community Engagement Coordinator

Bass Pro Shops; Glendale (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a creative Social Media & Events Coordinator for the Tracker Marine Boat Center and Bass Pro Shops retail store. You will produce engaging short-form videos, manage daily social media, and coordinate in-store and community events to drive traffic and leads.

The role emphasizes crafting content that showcases boats, outdoor products, and Bass Pro Shops’ destination experiences, with a focus on brand consistency and audience engagement.

Qualifications

• Minimum 0–2 years in marketing, social media, retail, event coordination, or related field.
• Preferred Degree: associate or bachelor’s in Marketing, Communications, Public Relations, Digital Media, Business or related field.
• Experience creating short-form video content and managing social platforms.

Responsibilities

• Create and manage short-form video content across brands (Reels, TikTok, YouTube Shorts).
• Develop and execute a cross-brand content calendar with promotions and seasonal themes.
• Plan and coordinate in-store, on-water, and community events to drive traffic and leads.
• Engage with followers daily and respond to inquiries across platforms.

Skills

Video editing

On-camera communication

Organization

Education

High School Diploma or equivalent

Marketing/Communications degree (preferred)

Tools

Cap Cut

InShot

Premiere Rush

Job description

POSITION SUMMARY:

We’re seeking a creative, energetic, and boating/outdoors-enthusiastic individual to serve as the dedicated social media & Events Coordinator for our Tracker Marine Boat Center and Bass Pro Shops retail store. You will create and manage engaging short-form video content across both brands, handle daily social media presence, and coordinate in-store, on-water, and community events to drive traffic, leads, and excitement.
This role blends your passion for boats, fishing, and the outdoors with creative content and event execution to highlight Tracker, Nitro, Tahoe, Sun Tracker, Regency, Ranger, Mako boats, plus Bass Pro Shops’ broader outdoor lifestyle, conservation ethos, and destination experiences.

ESSENTIAL FUNCTIONS:

Social Media Content Creation & Management (60-70% of time)

• Develop a consistent cross-brand content calendar aligned with promotions across both banners, seasonal themes, holidays, and the Bass Pro Shops playbook (awareness, summer peak, fall transition, holiday ramp).
• Remain committed as a brand expert, consistently highlighting new and upcoming products as they become available, while delivering informed insights and enthusiasm that reinforce brand awareness.
• Maintain a clean, premium visual style: high-resolution, well-lit footage; tidy showrooms; Bass Pro green/earth tones/blues; well-groomed on-camera presence in branded attire with friendly, approachable energy.
• Follow Reel/Short standards: strong 3-second hook + text overlay, steady shots (tripod/gimbal), upbeat royalty-free outdoor music, clear voiceover/text, and a strong CTA on every post (e.g., “Come see it in-store this weekend” or “Tag a friend who needs a boat”).
• Plan, shoot, edit, and post high-quality short-form videos (Reels, TikTok’s, YouTube Shorts, Stories) featuring boats, inventory, in-store experiences, aquariums, product demos, customer stories, and lifestyle content.
• Manage organic growth across Instagram, Facebook, TikTok, YouTube, etc. as outlined; engage with followers daily; monitor trends and competitors.
• Engage and respond/interact with all customer inquiries on social platforms, coordinating timely hand offs and follow up from the Tracker Marine Boat Center/Bass Pro Shops team as appropriate.
• Support influencer partnerships with local families, fishing, and outdoor micro-influencers (flat fees, product trades, or hybrid compensation) to expand reach and drive foot traffic.

Event Planning & Execution (20-30% of time)

• Coordinate promotional events at the dealership in partnership with GM/Tracker Boat Manager, Bass Pro Shops store, and nearby outdoor venues (boat demo days, open houses, fishing clinics, family boat days, trade-ins, etc.).
• Amplify major Bass Pro Shops events including Santa’s Wonderland (holiday photos, crafts, giveaways), Gone Fishing / Kids Fishing events, seasonal promotions (4th of July, Back-to-School, Black Friday), conservation initiatives, and community outreach.
• Manage logistics (setup, signage, vendors, live coverage) and create pre-event hype + post-event recaps to maximize reach and leads.

Additional Duties

• Track performance metrics (views, engagement, leads) and provide monthly summaries.
• Assist with occasional email/website updates.
• Represent the Tracker/Bass Pro Shops brand professionally while staying current on products, trends, and conservation topics.
• Working closely in partnership with location dedicated Pro staff.
• Being a liaison for the Base Camp team.

All Other Duties As Assigned

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required: High School Diploma or Equivalent
• Preferred Degree: Associate Degree or Bachelor’s Degree in Marketing, Communications, Public Relations, Digital Media, Business or related field (if applicable)
• Years of experience: 0–2 years of experience in marketing, social media, retail, event coordination, customer engagement, or related field

KNOWLEDGE, SKILLS, AND ABILITY:

• Passion for boating, fishing, and outdoor lifestyle (personal experience preferred).
• Proven short-form video creation/editing skills (Cap Cut, In Shot, Premiere Rush, etc.) and strong platform knowledge.
• Excellent communication; comfortable on-camera and with customers.
• Organized, self-motivated, with a valid driver’s license for local events/shoots.
• Retail, marine, or event planning experience a plus (training provided for the right candidate).
• Must be able and lift, carry, and move items weighing up to 50 pounds.
• A pre-employed drug screening will be required.

Preferred Skills

• Canva/Adobe Creative Suite for graphics.
• Familiarity with community outreach and conservation initiatives.

TRAVEL REQUIREMENTS:

• Minimal travel required

PHYSICAL REQUIREMENTS:

Regularly sits, stands, walks, and works on a computer.
Occasionally lifts up to 50 lbs.

INDEPENDENT JUDGEMENT

Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Full Time Benefits Summary:

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].

Bass Pro Shops