Community Engagement Specialist

T and N Services and Solutions; Baltimore (MD); Hybrid; USD 42,000 - 52,000; Full time

Job summary

T and N Services and Solutions in Baltimore seeks a Community Engagement Specialist driven to improve lives through outreach and collaboration. The role requires organizing outreach activities, engaging clients, and building partnerships with local organizations.

You will conduct street outreach, arrange group sessions, document activities, and help reengage individuals in care while ensuring culturally sensitive service.

Qualifications

• High School Diploma required; higher education preferred.
• 3+ years in community outreach, teaching, facilitation, or volunteer roles.
• Knowledge of Baltimore, MD-specific community resources and recovery services is required.

Responsibilities

• Perform outreach to individuals with SUD and those disengaged from care.
• Establish connections with community partners to promote access to services.
• Facilitate group sessions weekly and maintain referral relationships.
• Document outreach, client interactions, and activities thoroughly.

Skills

Community outreach

Time management

Teamwork

Written communication

Verbal communication

Microsoft Office

Education

High School Diploma

Tools

Microsoft Word

Excel

PowerPoint

Teams

Job description

About Us

T and N Services and Solutions is an outpatient clinic that provides a comprehensive range of substance use disorder (SUD) treatment services. Our mission is to foster a community where clients achieve their best health and well-being. We are dedicated to delivering innovative, compassionate care and serving as a model resource for individuals and families in need of support.

Job Overview

We are seeking a Community Engagement Specialist who is passionate about making a difference, highly organized, and able to work both independently and collaboratively. If you are committed to improving lives and thrive in diverse settings, we encourage you to apply!

The Community Engagement Specialist will:

• Perform outreach to individuals dealing with SUD and other mental health challenges, particularly those who have disengaged from care.
• Establish connections with community organizations, government agencies, and local partners to promote access to services.
• Facilitate at least one group session per week for clients and maintain ongoing relationships with referral sources.
• Complete and maintain timely, detailed documentation of all outreach, client interactions, and related activities.

Key Responsibilities

• Conduct street outreach to identify eligible program participants.
• Follow up with current clients who may have fallen out of care to reengage them in services.
• Collaborate with community partners to access Narcan, food donations, and other resources.
• Screen potential participants, assess eligibility, and schedule program intakes.
• Develop and maintain relationships with social service agencies, shelters, faith-based organizations, and other community stakeholders.
• Attend events to represent and promote T and N Services and Solutions.
• Track and document all outreach attempts, group facilitation, and client engagements.
• Provide culturally sensitive, professional, and courteous service to clients and partners.
• Participate in multidisciplinary meetings, professional development, and organizational events as needed.

Qualifications

• Education: High School Diploma is required; higher education preferred.
• Experience:
  • 3+ years in community outreach, teaching, facilitation, or volunteer roles.
  • Knowledge of Baltimore, MD-specific community resources and recovery services is required.
  • Sales or marketing experience in the Baltimore City Area is a plus.
  • Experience working with individuals with SUD, mental health challenges, or related needs.
• Skills:
  • Strong time management and prioritization skills.
  • Ability to work well under pressure and as part of a team.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams).
  • Excellent written and verbal communication skills.

Requirements

• Must pass a criminal background check, including FBI clearance, drug screening, and pre-employment physical/TB test.
• A valid driver’s license, an insured and registered vehicle, and reliable transportation are required.
• Must be comfortable conducting fieldwork, including outreach in shelters, outdoor settings, and within the community (approximately 90% fieldwork).
• Passionate about helping others and promoting recovery.
• Must be able to

Performance Expectations

• Proactively manage a caseload by engaging with clients at least twice per week and tracking key health metrics.
• Ensure compliance with federal and district laws, licensing requirements, and scope of practice guidelines.
• Participate in discharge planning and facilitate seamless transitions to appropriate care levels or community services.
• Facilitate at least one group a week
• Physical Demands: Must be able to sit, stand, walk, and navigate stairs for extended periods of time. The position requires being able to lift up to 25 pounds, such as tables, tents, and chairs for outreach events.

Compensation and Schedule

Employment Types: Contract

Pay Structure: Hybrid compensation structure consisting of payment per billable hour worked, along with an hourly rate for approved outreach events and activities.

Schedule: Flexible, with availability Monday to Friday and weekends as needed.

Who Should Apply?

Individuals with experience working in home health or home care agencies, with demonstrated familiarity in home and community marketing efforts, are highly encouraged to apply.

Why Join Us?

At T and N Services and Solutions, we believe in making a meaningful impact in the lives of our clients and the broader community. By joining our team, you’ll contribute to innovative, client-centered care and become part of a supportive and mission‑driven environment.

WORK AUTHORIZATION/SECURITY CLEARANCE

T&N is committed to employing only individuals authorized to work in the United States.