Community Engagement & Outreach Specialist

GEM; Fairfax (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

GEM in Fairfax, VA is seeking a Community Outreach & Engagement Representative who enjoys connecting with people and delivering a positive experience at every interaction.

You will represent campaigns, initiate conversations, explain information, and support on-site activations. The role emphasizes clear communication, active listening, and building rapport with community members while working with a collaborative team.

Qualifications

• Strong verbal communication and listening skills.
• Positive, professional, customer-focused approach.
• Comfort speaking with people from diverse backgrounds.
• Good time management, organization, and follow-through.
• Willingness to receive feedback and work toward shared goals.
• Experience in customer service or public-facing roles is helpful but not required.

Responsibilities

• Represent campaigns and convey messages to community members.
• Initiate friendly conversations with the public.
• Explain campaign information and answer general questions.
• Support on-site activations and promotional activities.
• Build rapport through active listening and professional conduct.
• Coordinate daily activities with teammates and track progress.
• Maintain accurate activity records and provide feedback.

Skills

Verbal communication

Public speaking

Customer-focused

Time management

Adaptability

Job description

GEM in Fairfax, VA is seeking a Community Outreach & Engagement Representative who enjoys connecting with people and delivering a positive experience at every interaction.

You will represent campaigns, initiate conversations, explain information, and support on-site activations. The role emphasizes clear communication, active listening, and building rapport with community members while working with a collaborative team.