Community Engagement Operations Lead

Southwest Airlines Co.; Dallas (TX); Presencial; USD 89 000 - 99 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fly for free

401(k) match

Profit sharing

Health insurance

Health plan from day one

Resumo da oferta

Southwest Airlines Co. is seeking a Community Engagement Ops Consultant to support charitable giving programs, grant and sponsorship administration, and reporting. The role involves maintaining data integrity in Southwest Gives Salesforce, processing budgets and contracts, and partnering with cross-functional teams to execute community initiatives.

Based in Dallas, TX, this on-site position requires U.S. work authorization.

Qualificações

• High School Diploma or GED required.
• Advanced experience in business operations, systems administration, or related fields.
• Experience with databases, reporting tools, or business systems.

Responsabilidades

• Coordinate and administer grant and sponsorship programs and manage related records.
• Provide operational and financial support including budget reconciliation and contracts.
• Maintain Southwest Gives Salesforce platform including access and training.
• Develop reporting dashboards and scorecards for leadership decision-making.
• Ensure data integrity and compliance across community initiatives.
• Collaborate with FP&A, Legal, Supply Chain and Technology teams.

Conhecimentos

Knowledge of business planning

Customer service principles

Data analysis and management

Excel and data management

Organizational techniques

Attention to detail

Written and verbal communication

Team collaboration

Creative problem solving

Formação académica

High School Diploma or GED

Ferramentas

Salesforce

Descrição da oferta de emprego

Southwest Airlines Co. is seeking a Community Engagement Ops Consultant to support charitable giving programs, grant and sponsorship administration, and reporting. The role involves maintaining data integrity in Southwest Gives Salesforce, processing budgets and contracts, and partnering with cross-functional teams to execute community initiatives.

Based in Dallas, TX, this on-site position requires U.S. work authorization.