Community Engagement Manager, AWS InCommunities, AWS InCommunities

Socket.dev; Columbus (OH); On-site; USD 158,000 - 214,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Community Engagement Manager to lead community-first initiatives that drive positive impact and protect brand reputation. Based in Columbus, OH, you will support AWS Infrastructure across Ohio and collaborate with cross‑functional teams to scale programs.

You will manage external communications, partner with stakeholders, design signature events, and measure outcomes to demonstrate lasting community impact.

Qualifications

• 5+ years of business development, partnership management, or sourcing new business experience
• 5+ years of professional or military experience
• 7+ years of sales, inside sales, or business development experience
• Experience building and hiring a sales team

Responsibilities

• Lead strategy development and execute community engagement plans for major development projects across the region.
• Design and execute signature events and programs.
• Set the vision for sustainable community engagement initiatives across the region and manage these with attention to detail and a high bar for quality.
• Own internal and external communications for community engagement programs. Represent AWS Infrastructure publicly with internal and external stakeholders.
• Act as the point of contact for community‑centric issues and concerns. Proactively identify and address internal and external issues that pose reputational risk to AWS and business objectives.
• Lead community assessments for new sites in the region. Identify potential community‑related risks and develop proactive engagement plans to mitigate them.
• Capture and report data that demonstrates community engagement's impact on AWS Infrastructure, its employees, and the community.
• Partner with cross‑functional teams — engineering, operations, real estate, energy, water, sustainability, construction, legal, public policy, and public relations to deliver results.
• Be physically present in the community and contribute hands-on work when required.

Skills

Business development

Partnership management

Sales experience

Team building

Education

Bachelor's degree

Tools

Salesforce

Job description

AWS is hiring a Community Engagement Manager to lead community first initiatives to drive positive impact and brand reputation. This position will be based out Columbus and will support the business across Ohio. This is a strategic role that requires the right candidate to Dive Deep to understand and support the AWS business.

As a Community Engagement Manager, you will:

Serve as the subject matter expert on external issues management and community relations around Data Center Infrastructure. You will identify and collaborate with partner organizations and key stakeholders to understand community needs, build relationships, and drive impactful outcomes. You will own the region's community issues management and lead the identification and deployment of programs designed to deliver sustaining and lasting impact in the communities where we live and work. The AWS InCommunities team launches long‑term, innovative programs that drive lasting impact in regions around the world. We are obsessed with being good neighbors — we start with the community and work backwards to represent infrastructure communities inside AWS.

Key job responsibilities

• Lead strategy development and execute community engagement plans for major development projects across the region.
• Design and execute signature events and programs.
• Set the vision for sustainable community engagement initiatives across the region and manage these with attention to detail and a high bar for quality.
• Own internal and external communications for community engagement programs. Represent AWS Infrastructure publicly with internal and external stakeholders. Leverage multiple communications channels to drive employee awareness and involvement in community engagement initiatives.
• Act as the point of contact for community‑centric issues and concerns. Proactively identify and address internal and external issues that pose reputational risk to AWS and business objectives.
• Lead community assessments for new sites in the region. Identify potential community‑related risks and develop proactive engagement plans to mitigate them. Think strategically to scale InCommunities programming as the AWS business grows.
• Capture and report data that demonstrates community engagement's quantified and qualified impact on AWS Infrastructure, its employees, and the community. Communicate these results internally and externally.
• Partner with cross‑functional teams — engineering, operations, real estate, energy, water, sustainability, construction, legal, public policy, and public relations to deliver results.
• Be physically present in the community. Roll up sleeves and get work done on the ground when required.

Basic Qualifications

• 5+ years of business development, partnership management, or sourcing new business experience
• 5+ years of professional or military experience
• 7+ years of sales, inside sales, or business development experience
• Experience building and hiring a sales team

Preferred Qualifications

• Experience developing efficient and scalable sales operations processes
• Experience defining sales tech requirements for a CRM such as Salesforce

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, OH, COLUMBUS - 158,100.00 - 213,800.00 USD annually