Community Engagement Lead for Earned Media

Dermalogica; Carson, Northern (CA, KY); Hybrid; USD 33,000 - 36,000; Full time

Benefits offered by this job

Competitive Compensation

Paid Time Off

Monthly Product Allowances

Annual Fitness Reimbursement

401(k) plus company matching

Life/Disability insurance

Wellness programs

Paid family leave

Domestic partner benefits

Education/training programs

Hybrid work environment (3 days in_off

Job summary

Dermalogica is seeking a Community Engagement Coordinator in California to own real-time conversations across our PRO social channels. You will respond to DMs and comments, listen to the community, and amplify advocate content to grow Earned Media Value.

With 1–2 years in community management or influencer marketing, you will craft on-brand interactions, run engagement campaigns, and analyze sentiment to improve performance. Hybrid work is available.

Qualifications

• Bachelor’s degree in marketing preferred.
• Experience in community management or influencer marketing.
• Strong writing and on-brand, real-time conversation skills.
• Experience growing social communities and working with skincare audiences is a plus.
• Proficient with social analytics tools and reporting.

Responsibilities

• Manage day-to-day community engagement across Dermalogica PRO social channels.
• Design and run challenges, contests, and giveaways to grow engagement and EMV.
• Maintain an on-brand engagement calendar with recurring prompts and polls.
• Monitor conversations via social listening and flag opportunities or issues.
• Coordinate UGC sourcing and amplification with content teams.
• Analyze voice of the community; report on sentiment and themes.
• Track engagement against EMV goals and share insights with teams.
• Maintain consistent, on-brand community voice across channels.
• Collaborate with Senior Manager, Earned Social and other teams.

Skills

Community management

Social media

Influencer marketing

Content creation

Analytics

Education

Bachelor’s degree in Marketing

Tools

CreatorIQ

Dash Hudson

Job description

Dermalogica is seeking a Community Engagement Coordinator in California to own real-time conversations across our PRO social channels. You will respond to DMs and comments, listen to the community, and amplify advocate content to grow Earned Media Value.

With 1–2 years in community management or influencer marketing, you will craft on-brand interactions, run engagement campaigns, and analyze sentiment to improve performance. Hybrid work is available.