Community Partnerships Coordinator

Dermalogica LLC; Los Angeles (CA); Hybrid; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off

Product Allowances

Fitness Reimbursement

401k match

Life Accident Disability insurance

Wellness programs

Paid family leave

Domestic partner benefits

Education/training programs

Hybrid work environment

Job summary

Dermalogica LLC in Los Angeles invites a seasoned Community Partnerships Coordinator to grow and activate the Dermalogica PROs community, driving Earned Media Value through authentic advocacy and professional skincare partnerships.

You will source professionals, onboard advocates, manage organic and paid partnerships end-to-end, coordinate gifting, seeding, and shipping logistics, track campaigns, maintain advocate records, and report results to the Senior Manager Earned Social in a fast-paced

Qualifications

• At least 12 years experience in a community management social media or influencer marketing role.
• Demonstrated experience growing and retaining social communities; affinity for the professional skincare audience strongly preferred.
• Strong project management skills; ability to think critically and creatively.

Responsibilities

• Source and identify Professional Skin Care Providers and creators who align with the brands values and target audience.
• Onboard new advocates into the program with welcome communications assets and clear expectations so they begin contributing quickly.
• Manage organic and paid advocate partnerships end to end source and recruit paid partners track paid advocate deliverables and performance against EMV goals.
• Move the advocate roster through its lifecycle nurturing active members deepening relationships and re engaging lapsed advocates to sustain consistent organic engagement.
• Run gifting and seeding manage shipping logistics for community gifting sampling and giveaways including coordinating shipments tracking deliveries timing distribution to campaigns and maintaining an accurate up to date seeding list.
• Maintain clear tiering across organic and paid advocates so each receives the right level of investment support and expectations.
• Serve as the day to day owner of community campaign execution fully understanding each campaigns goals and messaging set by the Senior Manager and rolling it out to the advocate roster through clear briefs and activation.
• Track campaign participation and momentum across the community making sure advocates deliver on time and surfacing results to the Senior Manager Earned Social.
• Maintain advocate records and tier lists and research emerging trends influencer strategies and competitor activity to shape outreach using CreatorIQ Dash Hudson or similar platforms.
• Track and analyze all advocate campaigns and community activity against Earned Media Value EMV goals using the data to optimize discovery nurturing and activation and keep the program on target.

Skills

Community management

Influencer marketing

Social media

Relationship building

Campaign management

Data analysis

Education

Bachelor's degree in marketing

Tools

CreatorIQ

Dash Hudson

Job description

Who We Are Dermalogica stands tall as a beacon in the professional skincare realm winning the trust of skin therapists across the globe As a shining gem in the crown of the Unilever Prestige family our commitment isnt just to nurture skin but also to redefine industry standards with revolutionary skincare innovations With a commitment to innovation sustainability and excellence Dermalogica has been at the forefront of the skincare industry for over three decades Bolstered by our International Dermal Institute the apex of post graduate skin and body therapy training we are on an exhilarating journey of expansion And you could be a part of this adventure The challenge is to build on the legacy of our brand our experienced team and our industry leading education to deliver profitable growth One of the key elements for our success and critical for our growth is bringing in the right people to join our team We invite you to come and make a difference and grow your career with the global leader in skin care As the Community Partnerships Coordinator you help grow and activate Dermalogica PROs community of advocates contributing to the overall growth of Dermalogicas Earned Media Value EMV Youll source new advocates and move the roster through its full lifecycle onboarding nurturing active members re engaging those whove gone quiet and running the gifting and seeding that keeps them posting From outreach and relationship building to gifting logistics and trend research you play a pivotal role in driving authentic engagement and awareness across the professional community ultimately scaling EMV

What You’ll Do

• Source and identify Professional Skin Care Providers and creators who align with the brands values and target audience building authentic relationships that drive Earned Media Value EMV growth
• Onboard new advocates into the program with welcome communications assets and clear expectations so they begin contributing quickly
• Manage organic and paid advocate partnerships end to end source and recruit paid partners track paid advocate deliverables and performance against EMV goals
• Move the advocate roster through its lifecycle nurturing active members deepening relationships and re engaging lapsed advocates to sustain consistent organic engagement
• Run gifting and seeding manage shipping logistics for community gifting sampling and giveaways including coordinating shipments tracking deliveries timing distribution to campaigns and maintaining an accurate up to date seeding list
• Maintain clear tiering across organic and paid advocates so each receives the right level of investment support and expectations
• Serve as the day to day owner of community campaign execution fully understanding each campaigns goals and messaging set by the Senior Manager and rolling it out to the advocate roster through clear briefs and activation
• Track campaign participation and momentum across the community making sure advocates deliver on time and surfacing results to the Senior Manager Earned Social
• Maintain advocate records and tier lists and research emerging trends influencer strategies and competitor activity to shape outreach using CreatorIQ Dash Hudson or similar platforms
• Track and analyze all advocate campaigns and community activity against Earned Media Value EMV goals using the data to optimize discovery nurturing and activation and keep the program on target

Key Collaborators

Senior Manager Earned SocialManager CommunityCommunity Engagement CoordinatorManager Social & ContentConsumer Community & Organic Social TeamsPaid Partnerships Team

What You’ll Bring

• At least 12 years experience in a community management social media or influencer marketing role
• Demonstrated experience growing and retaining social communities; affinity for the professional skincare audience strongly preferred
• Ability to manage multiple projects simultaneously within a fast paced environment with a high degree of independence and resilience
• Strong interpersonal skills; flexible and adaptable to change
• Proactive self starter with a high degree of initiative and independent thinking
• Strong project management skills; ability to think critically and creatively
• Analytical passionate and innovative with comfort using data to guide outreach
• Strong written and verbal communication skills
• Ability to work effectively within a team; resourceful creative problem solver
• Positive attitude with an excitement for learning and openness to new experiences and challenges
• Bachelors degree in marketing preferred
• Proficient use of CreatorIQ Dash Hudson and other social and influencer marketing platforms

What We Offer

Competitive Compensation

• Medical Dental Vision Insurance
• Paid Time Off
• Monthly Product Allowances
• Annual Fitness Reimbursement
• 401k plus company matching
• Life Accident Disability insurance
• Wellness programs
• Paid family leave
• Domestic partner benefits
• Educationtraining programs
• Thrive in a hybrid work environment 3 days in office

The expected base salary for this position is 24 26hr The exact base pay rate is determined by various factors including experience skills education geographic location and budget

This role is eligible for participation in our company bonus plan rewarding personal performance and company results

Why Join Us

A Legacy of Success

Dermalogica is the preferred choice of Skin Therapists worldwide renowned for our exceptional skincare line and industry leading postgraduate education We have a record of achievement and are committed to building upon our brands legacy

Entrepreneurial Spirit and Innovation

At Dermalogica we foster an entrepreneurial spirit and encourage our employees to bring their best ideas to the table You’ll have the opportunity to make a difference and contribute to our success by implementing innovative solutions that reach skincare professionals and consumers

Backed by Unilever

In 2015 Dermalogica became part of the Unilever family one of the worlds largest and most successful consumer goods companies While operating as an independent business we now have access to cutting edge capabilities and resources empowering us to win in our markets

Ready to make a meaningful impact and advance your career with a global brand revolutionizing the skincare industry

Dermalogica is an equal opportunity employer committed to fostering an inclusive culture where all employees are valued supported and empowered to succeed