Community Engagement Lead

Mace; Charlottesville (VA); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Mace is looking for a qualified professional to manage Stakeholder Management frameworks in Charlottesville, Virginia. The successful candidate will lead client relations and project teams, ensuring effective communication and compliance with standards.

With a focus on leadership, the role requires someone with proven experience in managing complex construction projects and developing functional management strategies. A collaborative mindset is vital for success in achieving project goals and fostering community engagement.

Qualifications

• 5 years’ experience in Stakeholder & Communications delivery within construction or consultancy.
• Proven leadership experience on complex construction projects.
• Ability to manage activities with high uncertainty in outcomes.

Responsibilities

• Create and manage Stakeholder Management frameworks.
• Direct clients and project teams on relevant matters.
• Provide advice on Stakeholder & Communications standards.

Skills

Leadership skills

Commercial awareness

Strong communication

Engagement and influencing

Managing challenging relationships

Tools

Stakeholder Management tools

Communication software

Job description

Overview

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture and priorities, visit our strategy site. Within our business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

The Project: Supports Lilly’s commitment to local economic participation by managing workforce development programs, SMWVBE participation goals, community engagement activities, and EPC compliance with all contractual workforce obligations.

Our values shape the way we consult, and define the people we want to join us on our journey:

• Safety first - Going home safe and well
• Client focus – Deliver on our promise
• Integrity – Always do the right thing
• Create opportunity – For our people to excel

You’ll Be Responsible For

• Creates/designs effective implementation of Stakeholder Management framework(s)/strategy(s) on assigned commission(s).
• Manages and directs clients, consultants, contractors and project team on assigned commission(s) on all relevant Stakeholder Management Service matters.
• Partners with clients to manage and meet expectations and build strong professional relationships.
• Provides comprehensive advice to the Project team in the administration of relevant Stakeholder & Communications standards, process and tools, including managing risks, issues and reporting to achieve key objectives and the escalation of performance and management issues.
• Facilitates and supports periodic reporting and structured governance and performance meetings.
• Accountable and responsible for developing functional management strategies, plans, processes and tools and tracking progress against KPIs.
• Works with the Stakeholder & Communications Service Director and/or Project Manager to recognise actions, recognise opportunities and mitigate risks and issues.
• Ensures all activities/operations are carried out in line with Mace Control Centre, Client requirements and prevailing regulation, policy and legislation.
• Provides Line Management to more junior resources and other Project staff as required.
• Utilises expertise to mentor and assist the personal and career development of junior staff team members.
• Leads the integration of the function with all relevant disciplines.
• Supports the HUB Stakeholder & Communications and Project Controls Director with resourcing and recruitment for the assigned commission.
• Works collaboratively towards the common goal of net zero carbon transition, and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

You’ll need to have

• Proven leadership experience on complex construction projects
• Experience establishing functional management and assurance frameworks/strategies
• Strong knowledge of tools, techniques, and relevant software
• Ability to manage activities with high uncertainty in outcomes
• Demonstrates commercial awareness and supports business development and bids
• Strong communication, engagement, and influencing skills
• Leadership skills with the ability to guide and influence others.
• Skilled in managing challenging relationships while achieving positive outcomes
• Resilient and composed in difficult situations, clients, and environments
• 5 years’ experience in Stakeholder & Communications delivery within construction or consultancy (desirable)

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization.

We are also open to discussing part time, flexible, and hybrid working options if suitable within the role.