Community Engagement Coordinator

BCFS; Tyler (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

BCFS is seeking a Community Engagement Coordinator in Smith County, Texas, to drive outreach and recruitment for the HEART program. The role emphasizes building trusted relationships with families, coordinating events, and maintaining records in Salesforce.

Ideal candidates will have a high school diploma and experience, with CPR/First Aid certificates preferred. Strong communication skills in English are required, and responsibilities include coordinating transport and ensuring compliance with

Responsibilities

• Outreach and recruitment of participants for the HEART program.
• Establish and maintain a trusting and professional relationship with families with regular contact.
• Record all services and activities in Salesforce BCFS databases.
• Maintain and update the Salesforce database with application statuses.
• Provide safe, secure, and supervised transportation for the service population as assigned.
• Provide referrals based on identified needs from outreach efforts.
• Coordinate and promote HEART events and meetings, including classes and community events.
• Build collaborative relationships with community, health care providers, leaders, agencies, policymakers, funding sources, and audiences.
• Facilitate meetings and/or training for program participants.
• Communicate with the program director about concerns or issues related to outreach efforts.
• Maintain BCFS HHS standards of conduct and dress code as per employee handbook.

Job description

It's a great feeling to work for a company that does so much good for others around the world!Education: Required – High School diploma or equivalent.Preferred - 1 or more years of college-level coursework in a related field.Experience: Required – With a high school diploma or equivalent, 2 years of job experience.Job Summary: The Community Engagement Coordinator is responsible for providing outreach, education, and recruitment of eligible families for program services in Smith County while maintainingcompliance with agency policies and procedures and established state/federal standards and requirements.Essential Functions:1. Outreach and recruitment of participants for the HEART program.2. Establish and maintain a trusting and professional working relationship with families by providing regular contact.3. Record all group and individualized services and activities in a complete, concise, and timely manner utilizing program forms into Salesforce (BCFS) databases.4. Maintain a list of applications' status and updated the Salesforce database.5. Provide safe, secure, and supervised transportation for the service population assigned to this position for transport.6. Provide referrals to participants based on needs identified while conducting outreach efforts.7. Assist with coordinating and promoting HEART sponsored events and meetings, including classes and community events.8. Build collaborative relationships with the community, health care providers, community leaders, service agencies, policymakers, funding sources, and target audiences.9. Facilitate meetings and/or training for program participants.10. Communicate consistently and effectively with the program director regarding any concerns or issues relating to community outreach efforts.11. Maintain BCFS HHS professional and ethical standards of conduct outlined in the employee handbook, including demonstrating respect for agency staff, families, and community members andcomplying with the required dress code, at all timesMeasurable Deliverables:1. Documentation entered accurately within two business days.2. Conduct community outreach a minimum of three days a week.3. Attend community events at lease 2 times per month.4. Demonstrate the ability to:a. Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.b. Communicate effectively in writing and verbally in English.c. Work in a fast-paced environment.d. Maintain computer literacy required to meet the responsibilities of the position.e. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.f. Travel as needed.5. Other job duties as assigned per grant requirements.Requirements:1. Maintain certificates required for the position including but not limited to First Aid and CPR.2. Valid Texas Driver’s license with a clear driving record and reliable transportation.3. Pass a pre-employment drug screen and random drug screens.4. Provide proof or work eligibility status upon request.5. Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years).English (United States)If you like to work with people that believe they can make a difference in the world, this is the company for you!EEO StatementIn accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.#LI-Other#LI-Associate#LI-Full-time