COMMUNITY ENGAGEMENT COORDINATOR

OCD ANXIETY CENTERS UTAH LLC; Orem (UT); Remote; USD 60,000 - 80,000; Full time

Job summary

OCD Anxiety Centers is hiring a Community Engagement Coordinator to build connections with communities nationwide and bridge alumni programs with outreach. You will host virtual support meetings, develop an Alumni Portal, and drive advocacy through stories, events, and campaigns.

The role emphasizes relationship-building across diverse audiences, with occasional evenings/weekends and collaboration with Marketing to reflect our values and drive admissions.

Qualifications

• 2+ years in behavioral health, community outreach, social services, or patient engagement.
• Familiarity with OCD, anxiety disorders, or trauma-informed care.
• Experience planning and executing community events.

Responsibilities

• Manage and grow the alumni program with outreach strategies.
• Host virtual support meetings several times weekly with session guides.
• Recruit, train, and manage alumni advocates nationwide.
• Create written/multimedia content for meetings, portal, emails, and social media.
• Track participation and report trends with cross-functional teams.

Skills

Alumni engagement

Event planning

Community outreach

Storytelling

Public speaking

Advocacy & ambassador management

Written communication

Collaboration

Education

Bachelor’s degree in psychology, social work, communications, public health, or related field

Tools

CRM tools

Alumni portals

Microsoft Office

Google Workspace

Job description

Your RoleLocation: Open to candidates nationwide across the United States.Compensation: Salary will be based on experience.The Purpose of Your RoleThe Community Engagement Coordinator is responsible for building and sustaining meaningful connections between OCD Anxiety Centers and the communities we serve — locally and nationally. This is a relationship-first role with a public-facing, national presence. You will bridge our alumni program with broader community outreach, turning former clients into advocates, amplifying our mission through storytelling and events, and deepening our reach among individuals and families affected by Anxiety, Trauma, and OCD.You will be the face of our brand in the community, working closely with the Marketing Director to ensure every touchpoint — from a virtual support group to a national awareness campaign — reflects our values and drives both engagement and admissions. This role supports programs across all OCD Anxiety Centers locations and requires flexibility for occasional evening and weekend work, scheduled in advance.Success Indicators/KPIs>100 individual alumni actively participating in the program on a monthly basis>2 virtual support meetings held per week, with consistent growth in attendance over time (separate groups for alumni and the general public)10 monthly readmissions attributed to alumni engagement and community outreach1 active ambassador per market, with growth in public appearances, stories shared, and advocacy activities>20 participants in each weekly public support groupUpon achieving these key performance indicators, your supervisor will meet with you to review progress and collaborate on establishing new performance goals that reflect continued growth and excellence.Core CompetenciesDemonstrated ability to build, nurture, and sustain relationships with diverse audiencesDeep understanding of behavioral health, including OCD, anxiety, trauma, and relapse preventionStrong event planning and community organizing skillsExperience managing volunteers, advocates, or ambassador programsExcellent written and verbal communication, with the ability to adapt tone for different audiencesComfort with sensitive conversations, including crisis awareness and appropriate escalationProficiency in Microsoft Office, Google Workspace, and data tracking toolsExperience with virtual meeting platforms (Google Meet, Zoom, Teams, etc.)Core ResponsibilitiesAlumni EngagementManage and grow the alumni program, maintaining consistent outreach and re-engagement strategiesfor former clients and their familiesHost virtual support meetings multiple times per week, developing content and facilitation guides for each sessionDevelop and maintain an Alumni Portal in collaboration with the digital marketing team, serving as a living resource for former clients and familiesActively and sensitively encourage alumni return for treatment when clinically appropriateAdvocacy & Ambassador ProgramRecruit, train, and manage a roster of alumni advocates across the country willing to share their stories publicly through social media, events, press, and organizational initiativesMaintain one active ambassador per market, with clear communication and consistent support throughout their engagementPartner with the Marketing Director to integrate advocate stories into broader campaigns and media outreachContent & StorytellingDevelop written and multimedia content for support meetings, the alumni portal, email communications, and social media — in collaboration with the Marketing Specialist and Marketing DirectorGather and shape alumni stories for use in testimonials, press releases, and awareness campaigns, always ensuring informed consent and client dignityContribute to the organization's broader content calendar with alumni stories and engagement highlightsReporting & CollaborationTrack participation, engagement trends, and outcomes in structured reports shared regularly with the Marketing DirectorCollaborate cross-functionally with Admissions, Clinical, and Marketing teams to align community engagement with organizational goalsMaintain accurate records of alumni participation, advocate assignments, and event outcomesAdheres to all company policies and proceduresOther duties as assignedThe Skills and Expertise You Have2+ years of experience in behavioral health, community outreach, social services, or patient engagementExperience in or strong familiarity with OCD, anxiety disorders, or trauma-informed careDemonstrated experience planning and executing community eventsStrong organizational skills with the ability to manage multiple programs simultaneouslyAvailability for occasional evening work (2–3 evenings per week, scheduled in advance) and periodic weekend commitmentsBachelor’s degree in psychology, social work, communications, public health, or a related field preferredNo supervisory requirementsProficient knowledge of computers, including Microsoft Word, Excel, and other softwareAccurate and efficient electronic data entryMust be punctual and maintain excellent attendanceOrganized, detail-oriented, takes the initiative, and completes job responsibilities independentlyMultitask, problem-solve, interpersonal skills, and strong written and verbal communication skillsThrives in a changing work environment, including remote, in-person, and varied settingsMust be punctual and maintain excellent attendanceOrganized, detail-oriented, takes the initiative, and completes job responsibilities independentlyMultitask, problem-solve, interpersonal skills, and strong written and verbal communication skillsThrives in a changing work environment, including inside, outside, and loud noise levelPreferred QualificationsExperience managing an alumni, ambassador, or volunteer programFamiliarity with CRM tools, alumni portals, or community management platformsComfort with content creation, on-camera storytelling, or social media collaborationExisting relationships within the behavioral health or mental health advocacy communityDisclaimerOCD Anxiety Centers has not designed this job description to contain a comprehensive list of activities, duties, or responsibilities required of the employee. Furthermore, OCD Anxiety Centers reserves the right to change or assign new duties, responsibilities, and activities at any time, with or without notice.Equal Employment Opportunity Commission (EEOC) statementOCD Anxiety Centers is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, genetics, disability, political affiliation, personal appearance, family responsibilities, or any other legally protected class under federal, state, or local law. This applies to all aspects of employment, including recruitment, hiring, job assignments, promotions, working conditions, scheduling, benefits, wage and salary administration, disciplinary action, termination, and social, educational, and recreational programs.Learn Morehttps://www.ocdanxietycenters.com/about-us/