Community Engagement Coordinator

Neighborhood Family Practice; Cleveland (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Neighborhood Family Practice is seeking a Community Engagement Coordinator to advance internal and external community engagement and outreach. The role focuses on building partnerships, improving community health outcomes, and increasing NFP’s visibility through events and initiatives.

You will serve as a liaison with boards and coalitions, deliver culturally appropriate educational materials, and support access to care for patients by connecting them with resources and services.

Qualifications

• 2+ years in community organizing or neighborhood development.
• Healthcare experience preferred.
• Established leadership within underserved communities.

Responsibilities

• Identify, develop, and maintain collaborative partnerships with community-based organizations.
• Partner with community-based organizations to develop and implement effective health initiatives and educational programming and acquire new patients.
• Act as point of contact for community organizations and stakeholders and provide information on community engagement and public health education efforts.
• Assist patients and staff in identifying appropriate community resources to improve access to care, coverage, health, and social services; provide feedback to leadership on barriers and opportunities.
• Prepare and present culturally appropriate educational materials, programming, and presentations for internal and external groups related to community events and initiatives.
• Advocate for policy initiatives that affect the health and wellbeing of patients and the community.

Skills

Dependable

Social change

Relationship building

Organizational skills

MS Office

Interpersonal skills

Bilingual preferred

Education

Bachelor’s degree in public health or related field

Job description

Description

The Community Engagement Coordinator works closely with the Community Engagement Manager to advance internal and external community engagement and outreach efforts. The Community Engagement Coordinator facilitates community building, strengthens relationships, and supports the organizational goal of meeting community need to improve overall health. The Community Engagement Coordinator administers effective outreach programs, activities, and events to increase NFP’s visibility in the community, serves as an ambassador at various boards, coalitions, and initiatives to support NFP’s mission and goals.

Position Overview:

The Community Engagement Coordinator works closely with the Community Engagement Manager to advance internal and external community engagement and outreach efforts. The Community Engagement Coordinator facilitates community building, strengthens relationships, and supports the organizational goal of meeting community need to improve overall health. The Community Engagement Coordinator administers effective outreach programs, activities, and events to increase NFP’s visibility in the community, serves as an ambassador at various boards, coalitions, and initiatives to support NFP’s mission and goals.

Essential Duties and Responsibilities:

• Identify, develop, and maintain collaborative partnerships with community-based organizations. Partner with community-based organizations to develop and implement effective health and wellness initiatives and educational programing to improve community health status (e.g. chronic disease, infant mortality, behavioral health) and acquire new patients.
• Act as point of contact for community organizations and stakeholders and provide information on community engagement and public health education efforts and initiatives.
• Assist patients and staff in identifying appropriate community resources to improve access to care, coverage, health, and social services. Provide feedback to NFP leadership on community barriers and identify and recommend solutions, opportunities, or partnerships.
• Prepare and present culturally appropriate educational materials, programming, and presentations for internal and external groups related to community events and initiatives.
• Advocate for policy initiatives that affect the overall health and wellbeing of patients and the community.

Other duties as assigned

Qualifications:

The requirements listed below represent the knowledge, skills, abilities, experience, and education an individual must possess to be able to perform the essential duties and responsibilities successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties and responsibilities.

Education, Licensure, Experience

• Bachelor’s degree in public health, social work, urban studies, human services, non-profit administration, or related field, or equivalent work experience in relevant role strongly preferred.
• 2+ years in community organizing, neighborhood development, social services, or similar work experience required. Healthcare experience preferred.
• Established leadership and connections within underserved communities in area served.

Knowledge And Skills:

• Highly dependable and reliable with desire to deliver high quality work.
• Passionate for creating social change and working with people from diverse cultural or ethnic backgrounds.
• Able to develop, establish, and maintain effective working relationships with staff, patients, and the general public.
• Strong organizational skills. Able to multitask and meet deadlines while working independently.
• Computer proficiency in Microsoft Office Suite.
• Strong interpersonal communication and presentation skills.
• Ability to speak a second language strongly preferred

Essential Physical Demands And Working Environment:

• Flexible work environment and schedule, including evening and weekend hours. Local travel to community partners and occasional out-of-town travel required.
• Valid driver’s license, auto insurance, and reliable personal transportation required.
• Able to communicate effectively, verbally and in writing, including through the use of electronic communication devices.
• Able to sit, stand, bend, stoop, and walk for extended periods of time.
• Occasional lifting of up to 30 lbs.

The physical demands and work environment described above represent those that an employee must meet to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

REPORTS TO AND EVALUATED BY: Manager of Community Engagement