Community Engagement Assistant

Addison Public Library; Addison (IL); On-site; USD 30,017 - 37,525; Part time

Benefits offered by this job

Supportive work environment

Paid time off

Job summary

Addison Public Library's Community Engagement Department is seeking an outgoing, energetic individual to deliver excellent customer service to our diverse community. You will engage with patrons outside of the library at facilities such as the senior living complex, parks, and local businesses to provide library services to people unable to visit the library.

You will have the opportunity to work on special projects, assist with programming, collaborate with other departments, and participate on

Qualifications

• Education: LTA or bachelor's degree required.
• Two years of customer service experience is required.
• Ability to work weekends and evenings.

Responsibilities

• Deliver excellent customer service to patrons in the community.
• Engage with patrons outside the library at facilities such as senior living complexes, parks, and local businesses.
• Work on special projects, assist with programming, and collaborate with other departments.
• Participate on library-wide committees.

Skills

Communication

Bilingual

Public engagement

Education

Bachelor's degree

Job description

Hours:Part-time, 17/week; Thursday evening availability is required. The ideal schedule would be Tuesday and Wednesday 9:00-1:00, Thursday 4:00-9:00, and Friday 1:00-5:00 with occasional weekend shifts.

Salary:$21.79 – $27.24/hr. Offers are made within this range based on competencies, experience, and internal equity.

Do you enjoy meeting new people? Do you love the library and what it has to offer? The Addison Public Library's Community Engagement Department is looking for an outgoing, energetic, and creative individual to deliver excellent customer service to patrons in our diverse community. Your focus will be to engage with patrons outside of the library at facilities such as the senior living complex, parks, and local businesses to provide library services to people unable to visit the library. You will have the opportunity to work on special projects, assist with programming, collaborate with other departments, and participate on library-wide committees.

What we're looking for:

• Excellent communication skills and enthusiasm for building relationships with our diverse population
• Self-driven and resourceful individual informed on library and community news.
• Passion for working with the public and connecting them to resources.
• Bilingual (Spanish/English) speakers are strongly encouraged to apply!

What we offer:

• A supportive work environment that focuses on serving the Addison community.
• Generous accrued paid time off, including vacation and sick leave.

Qualifications:

• Education: LTA or bachelor's degree required. Directly related experience and/or enrollment in higher education may be considered in place of the degree requirement.
• Experience: Two years of customer service experience is required.
• The ability to work weekends and evenings.

Dedicated to fostering lifelong learning and literacy, the Addison Public Library provides opportunities to explore, create, and connect. We value cultural inclusiveness, respect, and diversity of thought; intellectual freedom; ethical and effective stewardship of resources; and engagement with community members.

Preference will be given to qualified candidates who are bilingual in English and Spanish, or English and another language commonly spoken within the community we serve.

Attachments (1)

CE _ Community Engagement Assistant 9_25.pdf