Community Engagement and Safety Coordinator

Inner-city Muslim Action Network; Chicago (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic organization dedicated to community safety and engagement. This role involves ensuring the security of personnel and visitors while actively participating in community initiatives. As a security coordinator, you will perform daily patrols, manage crisis situations, and collaborate with various stakeholders to enhance safety protocols. The ideal candidate will have a strong background in security operations, excellent communication skills, and a commitment to social sensitivity. If you are passionate about making a difference in your community and possess the skills to protect and serve, this opportunity is perfect for you.

Qualifications

• 3+ years of security experience with a strong understanding of safety practices.
• Proficient in using surveillance systems and monitoring tools.

Responsibilities

• Conduct safety and security patrols, ensuring the well-being of personnel and visitors.
• Investigate incidents and prepare detailed reports for management.

Skills

Security Operations

Conflict De-escalation

Crisis Management

Attention to Detail

Communication Skills

Social Sensitivity

Multi-lingual (Spanish/Arabic)

Education

High School Diploma or Equivalent

Tools

Surveillance Systems

Microsoft Office

Google Suite

Job description

OVERVIEW:
This position is responsible for community engagement; protection of personal/property; harm reduction and securing assets, properties, personnel and visitors, under the direction of the Associate Director of Community Engagement & Safety. The coordinator supports IMAN’s vision of a thriving community by acting in a community leader capacity and ambassador for IMAN programs, events, initiatives and engagements.

KEY RESPONSIBILITIES:

• Perform daily safety and security patrols.
• Perform daily weapons/illegal substance searches for participants in the Green ReEntry program.
• Perform covid safety procedures for visitors and employees.
• Ensure the security of premises and safety/well-being of all personnel and visitors.
• Comply with IMAN’s services and established operating standards
• Comply with local, state and federal safety regulations
• Inspect IMAN’s property for theft, sabotage, fire hazards and potential accidents and files an incident report.
• Investigate accidents, incidents, suspicious activities, safety breaches, fire hazards and other security related situations. Writes a report for CES manager on investigation findings. Files report as required for shared drive.
• Provide assistance to patients/clients, participants, employees and visitors in accordance with CES procedures.
• Follow established procedures for various emergency preparedness, including fire prevention, property patrol, traffic control and accident investigations
• Participate in trainings and employee orientations as assigned
• Act in a leadership capacity for assigned IMAN’s programs, events and initiatives.
• Monitor video surveillance on a daily basis and takes appropriate corrective action
• Responsible for retrieving video surveillance for IMAN investigations.
• De-escalate conflict and volatile situations
• All other tasks as assigned

REQUIRED QUALIFICATIONS:

• High school diploma or equivalent
• A minimum of 3 years of security experience
• Good working knowledge of security operations, safety practices in a business
• environment and law enforcement procedures.
• Ability to avoid conflicts of interest and act ethically at all times
• Keen awareness of surroundings and detail oriented.
• Social sensitivity is essential.
• Multi-lingual (Spanish and/or Arabic are a plus)
• PERC card strongly preferred
• Proficient in Microsoft Office, Google Suite

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT:

• Frequent outdoor exposure, in all weather conditions,
• Ability to run, climb, stand and walk for extended hours.
• Ability to restrain physically aggressive individuals as required.
• Ability to use hands to finger, handle or feel; and reach with hands and arms.
• Specific vision abilities required including close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Some weekend and night work required.
• Able to lift up to 100 lbs

GENERAL SKILLS AND COMPETENCIES:

• Understanding of security procedures, protocols, and best practices to ensure the safety of personnel and property.
• Ability to identify and assess potential risks and vulnerabilities in a variety of environments.
• Proficiency in using surveillance systems and monitoring tools to detect and respond to security threats effectively.
• Capability to manage crisis situations calmly and efficiently, making critical decisions under pressure to minimize harm and ensure the safety of all involved.
• Familiarity with various security technologies such as access control systems, CCTV cameras, alarm systems, etc., and the ability to utilize them effectively.
• Skill in documenting and reporting security incidents accurately and conducting thorough investigations to determine root causes and prevent recurrence.
• Clear and effective communication skills to convey security procedures, policies, and emergency protocols to staff, and external parties.
• Ability to collaborate with various departments, external agencies, and law enforcement to enhance security measures and respond effectively to security incidents.
• Being meticulous and thorough in assessing security threats, implementing preventive measures, and conducting investigations to ensure nothing is overlooked.
• Ability to adapt to changing security threats, organizational needs, and evolving technologies to maintain effective security measures.

IMAN is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.