Community Engagement and Communications Manager

Office of NYC Mayor Zohran Mamdani; New York (NY); On-site; USD 85,000 - 95,000; Full time

Job summary

City of New York Office of Equity & Racial Justice LGBTQIA+ Affairs is seeking a strategic Community Engagement & Communications Manager to lead outreach, communications, and public engagement efforts for LGBTQIA+ New Yorkers.

This role reports to the Director of the LGBTQIA+ Affairs and works closely with community organizations, City agencies, and external partners to promote the office’s mission, strengthen visibility, and advance equity-focused initiatives across City resources.

Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Responsibilities

• Support development and implementation of community engagement and communications strategies for the Office of Equity & Racial Justice LGBTQIA+ Affairs.
• Build and maintain relationships with LGBTQIA+ community organizations, advocacy groups, service providers, and other stakeholders across New York City.
• Coordinate and support community meetings, listening sessions, public events, and outreach initiatives.
• Draft and manage communications materials including newsletters, social media content, talking points, press materials, presentations, website content, and community updates.
• Assist with planning and promotion of public awareness campaigns and Citywide initiatives related to the work of the Office of Equity & Racial Justice LGBTQIA+ Affairs.
• Monitor community concerns, emerging issues, and public feedback impacting LGBTQIA+ New Yorkers.
• Support coordination with City agencies to promote equitable and inclusive messaging and community-centered outreach efforts.
• Represent the Office of Equity & Racial Justice LGBTQIA+ Affairs at community events, forums, and interagency meetings.
• Maintain outreach tracking systems, stakeholder contact lists, and engagement reports.
• Collaborate with internal teams on strategic initiatives, public education efforts, and special projects.
• Support rapid response communications and stakeholder coordination during time-sensitive issues when needed.

Education

Bachelor's degree

High school diploma plus 6 years experience

Equivalent education/experience

Job description

Job Description:

Salary: The City of New York Office of the Mayor’s compensation package includes a competitive market salary, equity for all full-time roles and exceptional benefits. Our cash compensation range for this role is $85,000 - $95,000.

The Problems You’ll Solve:

The Office of Equity & Racial Justice LGBTQIA+ Affairs seeks a strategic, experienced, and mission-driven professional to serve as Community Engagement & Communications Manager. This role will be responsible for supporting the Director of the LGBTQIA+ Affairs in a broad range of communications, community engagement, and operational functions.

The Community Engagement & Communications Manager will serve as a key advisor to the Director, leading the Office’s community engagement and communications efforts. This individual will play a critical role in establishing, maintaining, and strengthening relationships with LGBTQIA+ communities, coordinating outreach initiatives, strategic communications campaigns, supporting public-facing communications, and advancing cross-agency collaboration. The Community Engagement & Communications Manager will help ensure the Office is effectively positioned to promote its mission, promote its work, increase visibility, and support equity-focused initiatives across all areas of the Office’s work.

The Community Engagement & Communications Manager will report to the Director of the LGBTQIA+ Affairs.

Position Summary:

The Community Engagement & Communications Manager will initiate and support outreach, communications, and public engagement efforts for the Office of Equity & Racial Justice LGBTQIA+ Affairs. This role will help establish, maintain, and strengthen relationships with LGBTQIA+ communities across New York City while promoting our work, supporting public awareness campaigns, community partnerships, and strategic communications initiatives.

The Community Engagement & Communications Manager will work closely with community-based organizations, advocacy groups, City agencies, private-sector partners, external governmental partners, and internal leadership to ensure that LGBTQIA+ New Yorkers are informed, represented, and connected to City resources and initiatives. The position requires strong communication skills, event coordination experience, cultural competence, and a commitment to equity and inclusive public engagement.

Key Responsibilities:

• Support development and implementation of community engagement and communications strategies for the Office of Equity & Racial Justice LGBTQIA+ Affairs.
• Build and maintain relationships with LGBTQIA+ community organizations, advocacy groups, service providers, and other stakeholders across New York City.
• Coordinate and support community meetings, listening sessions, public events, and outreach initiatives.
• Draft and manage communications materials including newsletters, social media content, talking points, press materials, presentations, website content, and community updates.
• Assist with planning and promotion of public awareness campaigns and Citywide initiatives related to the work of the Office of Equity & Racial Justice LGBTQIA+ Affairs.
• Monitor community concerns, emerging issues, and public feedback impacting LGBTQIA+ New Yorkers.
• Support coordination with City agencies to promote equitable and inclusive messaging and community-centered outreach efforts.
• Represent the Office of Equity & Racial Justice LGBTQIA+ Affairs at community events, forums, and interagency meetings.
• Maintain outreach tracking systems, stakeholder contact lists, and engagement reports.
• Collaborate with internal teams on strategic initiatives, public education efforts, and special projects.
• Support rapid response communications and stakeholder coordination during time-sensitive issues when needed.

Duties include, but are not limited to:

• Exercising sound judgment and discretion in managing sensitive and confidential matters on behalf of the Director.
• Coordinating across internal teams and external partners to advance equity-focused initiatives for LGBTQIA+ communities.
• Providing strategic, tactical, and project management support across the Office as priorities evolve.
• Performing additional responsibilities as assigned to support the mission

COMMUNITY COORDINATOR - 56058

Qualifications:

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.