Community Education Representative - Tacoma , WA

Heart'n Soul Hospice; Tacoma (WA); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Company car

Medical insurance

Dental & Vision insurance

Paid time off

Paid holidays

401k matching

Tuition reimbursement

Training & onboarding

Job summary

Heart’n Soul Hospice is seeking a Community Education Representative in Tacoma, WA to grow hospice referrals and strengthen community resources. You will work with physicians, hospitals, and senior living facilities to promote Heart’n Soul Hospice House and its services.

The role emphasizes territory planning, relationship-building, and proactive outreach, with a strong focus on Medicare Hospice Benefit knowledge and autonomous time management.

Qualifications

• One to three years of progressive sales experience in hospice sales, home health, or other healthcare sales strongly preferred.
• Knowledge of business management and a strong knowledge of the Medicare Hospice Benefit
• Excellent time management and organizational skills, with the ability to meet deadlines and work autonomously
• Valid driver’s license
• Reliable transportation and provide ongoing valid / current auto liability insurance

Responsibilities

• Call on physicians, area hospitals, skilled nursing facilities, assisted living facilities or other senior living settings to promote hospice referrals, Heart to Heart Hospice House, and community resources.
• Working with hospice eligible patients and their loved ones as they begin the process of admission to hospice, in collaboration with the Hospice House staff.
• Develop and implement territory business plans and manages sales time and resources according to plan, adjusting as necessary in order to satisfactorily complete the plan and meet established goals.
• Establish and maintain ongoing public relations efforts to increase brand awareness and community understanding of the organization and its services.
• Utilize customer relationship management software and other tools provided to effectively manage accounts and performance.
• Performance of other duties as required
• Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures

Skills

Sales experience

Healthcare sales

Time management

Tools

CRM software

Job description

“It has been my honor and pleasure to spend the last 15-plus years of my professional career in hospice. When I am asked what type of work I do, my response is, ‘I get HUGS for a living.’ I cannot imagine doing anything else, and I feel blessed to have found my way to the rewarding satisfaction of my end-of-life industry involvement.” David Turner, Co-Founder and CEO

At Heart’n Soul Hospice we frequently discuss our missions, within the greater mission, which are to intentionally focus our efforts to ensure that everyone has information and access to high-quality, compassionate care when facing a life-limiting illness. We are seeking qualified individuals to partner with us at Heart’n Soul Hospice who embrace our mission and will allow us to introduce the idea of a career in hospice, even if they may not have considered it previously.

Community Education Representative

Tacoma, WA

Join the Heart'n Soul Team. Our Soul Food is our patients and families! Our mission is to intentionally focus our efforts to ensure that everyone has information and access to high-quality, compassionate care when facing a life-limiting illness. We seek qualified individuals to partner with us at Heart’n Soul Hospice, embrace our mission and be part of a team that serves a higher purpose- patients and families. We are the Employer of CHOICE, Heart’n Soul’s core values are CHOICE…

Heart’n Soul Core Values

• C – Compassion First: We care for every patient and family with empathy, dignity, and kindness.
• H – Heart’n Soul Connections: We create authentic bonds by listening deeply, communicating openly, and honoring every story.
• O – Obligation to Act, Listen, and Honor: We Always GO, Always Listen, Always Honor.
• I – Integrity in All We Do: We build trust through honesty, accountability, and the highest ethical standards.
• C – Commitment to Excellence in Care: We are dedicated to quality, innovation, and continuous improvement in patient care.
• E – Empathy in Every Interaction: Because every story and every moment matters.

Community Education Representative (Hospice Business Development - Sales)

What You Must Have:

• One to three years of progressive sales experience in hospice sales, home health, or other healthcare sales strongly preferred.
• Knowledge of business management and a strong knowledge of the Medicare Hospice Benefit
• Excellent time management and organizational skills, with the ability to meet deadlines and work autonomously
• Valid driver’s license
• Reliable transportation and provide ongoing valid / current auto liability insurance

Full-Time Employee Benefits

• Competitive Salary and Bonus Plan
• Company Car for qualifying individuals
• Medical, Dental & Vision insurance
• Paid Time Off
• Paid holidays
• 401k with up to 4% employer matching - 100% vested
• Tuition reimbursement
• Excellent sales orientation and ongoing training

What You Will Do:

• Call on physicians, area hospitals, skilled nursing facilities, assisted living facilities or other senior living settings to promote hospice referrals, Heart to Heart Hospice House, and community resources.
• Working with hospice eligible patients and their loved ones as they begin the process of admission to hospice, in collaboration with the Hospice House staff.
• Develop and implement territory business plans and manages sales time and resources according to plan, adjusting as necessary in order to satisfactorily complete the plan and meet established goals.
• Establish and maintain ongoing public relations efforts to increase brand awareness and community understanding of the organization and its services.
• Utilize customer relationship management software and other tools provided to effectively manage accounts and performance.
• Performance of other duties as required
• Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures

It is this Agency's policy to provide equal employment opportunities without regard to age, race, color, religion, military status, gender preference, sex, marital status, national origin or disability.

I just wanted to personally thank you for your passionate response time, attention to detail and communication with myself. This week I was so moved. With deep gratitude of your teams attention to details. Thank you again for the great staff of Heart’n Soul Hospice we will never forget you.