Community-Driven Store Leader for Small Business & Sales

Staples, Inc.; Boston (MA); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Bonus plans

Paid time off

401(k) with company match

Medical benefits package

Store employee discount

Job summary

Staples is seeking a General Manager to lead a store with a collaborative, inclusive culture. You will drive community engagement, merchandise sales, print and marketing services, and B2B networks.

You will build a consultative, customer-centric environment for small business clients, empower your team through coaching, and ensure flawless operational execution for sustainable growth.

Qualifications

• 1+ year progressively responsible store management experience in retail.
• Store operations experience with planning, financial acumen and results.
• Customer-centric environment with consultative selling for total solution.
• Experience developing a team in operational excellence to drive YOY margins.

Responsibilities

• Provide strong leadership in community, customer service, sales, and team development.
• Develop a consultative, customer-centric environment for small business customers.
• Empower your team to learn, grow and deliver through teaching and coaching.
• Lead merchandise sales, print & marketing services, and retail operations.
• Drive profitable sales and margins while reducing variability YoY.
• Coach managers to create a culture of consultative selling and total solutions.

Skills

Store management

Customer service

Team leadership

Sales & merchandising

Operations analysis

Education

Bachelor's degree

Job description

Staples is seeking a General Manager to lead a store with a collaborative, inclusive culture. You will drive community engagement, merchandise sales, print and marketing services, and B2B networks.

You will build a consultative, customer-centric environment for small business clients, empower your team through coaching, and ensure flawless operational execution for sustainable growth.