Store Leader: Drive Community Impact & Profitable Sales

Staples; West Springfield (MA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Bonus plans

Paid time off

Career development program

Weekly pay

Medical benefits

401(k) with company match

Associate store discount

Job summary

Staples in the United States seeks a General Manager to lead a store with a collaborative, inclusive culture, driving community relationships, merchandise sales, and a strong services portfolio.

You will coach and develop a diverse team, optimize operations, and deliver total solutions for small business customers while upholding Staples values and a customer-centric approach. This role offers a comprehensive benefits package and growth opportunities within a fast-paced retail environment.

Qualifications

• 1+ year progressively responsible store management experience in a retail environment.
• Store Operations experience with analysis, planning, financial acumen and driving results.
• Experience creating a customer centric environment and working in a consultative selling environment.
• Experience developing a team in operational excellence to drive profitable YOY sales and margins.
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously.
• Staples does not sponsor applicants for work visas for this position.

Responsibilities

• Provide strong leadership in community, customer service, sales, and team development.
• Ensure that the store culture embodies Staples values and its commitment to the community.
• Develop a consultative and customer centric environment for the small business customer.
• Empower your team to learn, grow and deliver through teaching, coaching and inspiring.
• Lead merchandise sales, print & marketing services and retail operations.
• Drive profitable sales and margin while reducing variability and improving performance YoY.
• Hold yourself and your team accountable for flawless execution of operational excellence.
• Coach every manager and supervisor to create a culture of consultative selling and total solutions.
• Overall leadership of running a store; additional responsibilities as needed or assigned.

Skills

Store leadership

Team development

Consultative selling

Financial acumen

Customer service

Coaching

Education

Bachelor's Degree in Business or related field

Job description

Staples in the United States seeks a General Manager to lead a store with a collaborative, inclusive culture, driving community relationships, merchandise sales, and a strong services portfolio.

You will coach and develop a diverse team, optimize operations, and deliver total solutions for small business customers while upholding Staples values and a customer-centric approach. This role offers a comprehensive benefits package and growth opportunities within a fast-paced retail environment.