Community-Driven Marketing Leader — Growth & Events

Workstream; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Team culture

Sunday closed

Scholarship up to $25k

Free college education

Community impact

Career growth

Paid time off

Health insurance

Dental and vision

Referral program

Job summary

Chick-fil-A Northwest Crossing in Houston is seeking a Marketing Leader to own and execute a defined external-facing strategy that drives sales and strengthens the brand in the community, while also focusing on internal employee satisfaction. This role acts as a community ambassador and partner to the Mind Dance Marketing team.

You will develop annual plans, manage events, oversee social media, and train staff on CFA marketing tools, all while maintaining brand standards and a positive team

Qualifications

• Ability to work at least 40 hrs/wk (with some degree of flexibility to service events)
• ServSafe Manager certified
• Specialized in marketing metrics and reports

Responsibilities

• Develop the annual marketing plan to build/drive external sales through various channels (Catering, CFA Delivery, Spirit Nights etc.) and boost employee satisfaction
• Develop a plan to ensure Emotional Connections Marketing (ECM) daily
• Create and execute In-store and outside marketing activities
• Involve the team in community-wide events
• Develop program for weekly team member recognition based on performance
• Develop program for monthly team member recognition associated with special events (birthdays, work anniversaries, other special occasions)
• Work alongside Mind Dance Marketing on market level initiatives
• Manage team members in assisting with the execution of events
• Manage the store's social media presence on all applicable platforms
• Communicate with the Catering & Delivery Director on key marketing metrics, garner feedback on the marketing plan and discuss trends that impact other areas of operation
• Effectively manage the store's overall marketing spending in such a way that items can be used multiple times across events and activities
• Build and manage relationships with CFA V.I.P. guests (valued customers)
• Attend monthly Chamber of Commerce meetings as a representative of the restaurant to build and maintain relationships with business partners (schools, businesses, hospitals etc.)
• Train and develop team/guests on CFA marketing tools
• Ensure promotions are properly advertised (signage, social media, etc.)
• Manage physical store ambience and presentation

Skills

Creativity

Sales & marketing

Self-starter

Negotiation skills

Strategic planning

Marketing initiatives

Growth mindset

Relationship building

Public interaction

Community involvement

Servant leadership

Team oriented

People service

Verbal & written comms

Job description

Chick-fil-A Northwest Crossing in Houston is seeking a Marketing Leader to own and execute a defined external-facing strategy that drives sales and strengthens the brand in the community, while also focusing on internal employee satisfaction. This role acts as a community ambassador and partner to the Mind Dance Marketing team.

You will develop annual plans, manage events, oversee social media, and train staff on CFA marketing tools, all while maintaining brand standards and a positive team