Community-Driven Branch Leader — Virginia Market

JPMorgan Chase & Co.; Richmond (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

JPMorgan Chase & Co. in Richmond, VA is seeking a Branch Manager to lead a front-line team, grow deposits and investments, and deliver exceptional client experiences. You will manage branch operations, coach staff, and represent the brand with hospitality and technology-driven banking solutions.

The role requires 2+ years in retail banking leadership, a high school diploma or GED, and flexibility for weekend/evening hours. College degree is preferred.

Qualifications

• Must lead a team and model Chase values in a branch setting.
• Proven track record coaching and developing employees.
• Ability to manage multiple priorities and drive growth.
• Strong decision-making to navigate branch operations.
• Experience building a strong risk and control environment.
• Ability to connect clients, partners, and technology.
• 2+ years of management or leadership in retail banking.

Responsibilities

• Motivate the branch team by sharing a clear vision and living our culture of Service, Heart, Curiosity, Courage, and Excellence.
• Drive branch goals by using the Branch Scorecard to grow deposits and investments.
• Understand and meet client needs to build lasting relationships and trust.
• Develop a high-performing team through coaching, feedback, and recognition.
• Encourage ongoing learning and development to keep skills sharp.
• Build relationships with local businesses to strengthen branch presence.
• Maintain strong risk and control by following policies and ensuring integrity.

Skills

Leadership

Coaching

Strategic planning

Multitasking

Decision making

Risk & controls

Technology adoption

Communication

Education

High school diploma or GED

College degree preferred

Job description

JPMorgan Chase & Co. in Richmond, VA is seeking a Branch Manager to lead a front-line team, grow deposits and investments, and deliver exceptional client experiences. You will manage branch operations, coach staff, and represent the brand with hospitality and technology-driven banking solutions.

The role requires 2+ years in retail banking leadership, a high school diploma or GED, and flexibility for weekend/evening hours. College degree is preferred.