Community Disaster Program Specialist

American Red Cross; San Leandro (CA); On-site; USD 63,273 - 77,334; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Health Spending Accounts

15 days PTO per year

401K matching up to 6%

Paid Family Leave

Job summary

The American Red Cross is seeking a Community Disaster Program Specialist in San Leandro, California. This role involves guiding and supporting volunteers, delivering disaster services, and ensuring community preparedness.

Candidates should have a Bachelor's degree, 3 years of experience, and strong communication skills. Added benefits include medical, dental, and 401K plans, plus a salary of $70,304.

Qualifications

• Minimum 3 years of related experience.
• Valid Driver’s License required.

Responsibilities

• Facilitate and support a diverse volunteer team responsible for disaster cycle services.
• Engage disaster volunteers to build community resilience.
• Participate in disaster response operations post-training.

Skills

Coordination of staff and volunteer activities

Interpersonal communication

Facilitation and problem solving

Microsoft Office proficiency

Ability to work outside regular hours

Education

Bachelor's degree

Job description

Job Overview

As a Community Disaster Program Specialist you will guide, lead and support teams of trained volunteers to deliver comfort and care in times of disaster. You will also create and maintain a foundation of continuous and robust volunteer engagement using established processes and collaborating with volunteer services staff. You will work with volunteers to ensure that the communities you serve are ready to respond to disasters.

Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Deployments contribute to skill building, career development and exposure to different types of disasters. Employees must meet all training and physical capacity requirements for deployment. This position has the potential to work on holidays and outside of business hours (nights/weekends).

Key Responsibilities

• Empower Volunteers: Facilitate and support a diverse volunteer team responsible for the implementation of volunteer‑led disaster cycle services programming and ensure disaster cycle services are delivered rapidly, accessibly and equitably, both culturally and linguistically.
• Support the Program: Assist with the successful implementation of specific disaster cycle services program activities or a specific disaster cycle services function within an assigned geographic area.
• Mission Capacity Building: Engage disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically.
• Engage Community: Support local efforts to prepare and mobilize communities and engage partners to prepare for, respond to, and recover from disasters and emergencies.
• Manage in a Matrix: Implement plans to meet assigned targets for volunteer engagement and volunteer‑led Disaster Action Team response to local home fires or support specific function tasks within assigned geographic area.
• Know Your Communities: Act as the local point of contact for partners and communities. Partner with local organizations and leaders supporting frontline communities and community resiliency before, during and after disasters.
• Ready to Respond: Participate in disaster response operations in the region in alignment with the Disaster Cycle Services Concept of Operations, upon completion of training requirements.

Minimum Qualifications

• Education: Bachelor's degree required, or equivalent combination of education and related experience.
• Experience: Minimum 3 years of related experience.
• Valid Driver’s License.

Required Skills and Abilities

• Ability to coordinate staff and volunteer activities.
• Excellent interpersonal, verbal, and written communication skills.
• Proven record of accomplishment collaborating with diverse groups and individuals representative of all demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
• Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside of regular duty hours including nights and weekends.

Residency Requirements

• Chapter-based positions: Geographic Community Disaster employees are expected to work daily in their assigned geographic area to engage and mobilize communities and support volunteers.
• Regional positions: Regional leadership and functional employees are expected to work daily within their region's geographic area to provide leadership and functional support, engage and mobilize communities, and support volunteers.

Physical Requirements

The employee is regularly required to sit, use hands to handle or feel, and talk or hear. The employee is frequently required to reach with hands and arms, occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise in a business office with computers, phones and printers, light traffic. The employee must be able to work in a small cubicle and sit at a computer terminal for an extended period of time.

Preferred Qualifications

Experience in Project Management and emergency response.

Salary

California: $70,304.

Benefits

• Medical, Dental, Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition