Community Director

Noel Manor Retirement Living; Verona (WI); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

PTO

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401k after one year of employment

Job summary

Park Vista is seeking a Community Director for The Legacy at Noel Manor and Noel Manor in Verona to lead operations, people, and resident experience. You will partner with executives on planning, hire and develop staff, and drive engagement while ensuring fiscal health.

The role requires strong communication skills, budget oversight, and the ability to maintain licensure and safety standards, with on-site leadership and 24/7 on-call readiness as needed.

Qualifications

• Leadership in hiring and recruiting, training, coaching, developing and mentoring employees across functions.
• Manage staffing levels to meet occupancy and budgetary requirements.
• Excellent written and verbal communication with residents, families and staff.

Responsibilities

• Partner with the Regional Executive Director on short and long-term planning.
• Lead hiring, coaching, performance management across all functions.
• Foster resident engagement and retention through responsive operations.
• Provide on-site leadership and mentoring to the Director team.
• Ensure staffing aligns with occupancy, within budgetary limits.

Skills

Leadership

Hiring & Recruiting

Communication skills

Budget management

Job description

At Park Vista, we believe it is an honor and privilege to care for those who once cared for us. Our mission is to help our residents live out their best years, so families can return to the important role of a loved one and leave the role of caretaker to our qualified and compassionate team members.

We are looking for twoCommunity Directorsto join our amazing team at The Legacy at Noel Manor andNoel Manor in Verona, tohelp us focus on our four core values: Dignity, Collaboration, Compassion, and Transparency. Come join us at Park Vista, where we 'Make It Matter' for our residents, families and team members.

JOB TITLE: Community Director

COMMUNITY DIRECTOR SALARY: $70,000 - $80,000 annual salary based on experience and education, plus bonus opportunities

COMMUNITY DIRECTOR BENEFITS:

• Paid Time Off (PTO)
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• 401k after one year of employment

COMMUNITY DIRECTOR ROLES & RESPONSIBILITIES INCLUDE:

• Partners with the Regional Executive Director on short and long-term planning for the community, including supporting and implementation of change management initiatives.
• Responsible for leadership in areas of hiring and recruiting, training, coaching, developing, motivating employees and performance management across all functional areas.
• Enhances and drives resident and engagement and retention by fostering a smooth functioning, efficient operation through the timely and effective resolution of grievances from residents, families and/or staff.
• Provide regular on-site support, leadership and mentoring and training to the team of Directors.
• Assess and manage staffing levels appropriate to occupancy to ensure needs of community and residents are met while adhering to budgetary requirements / fiscal health of the community.
• In collaboration with the Sales & Marketing Director, ensures the team has clear expectations, monitors and maintains accountability to support the day-to-day sales activities and initiatives to meet or exceed budgeted monthly goals and metrics.
• Oversee property budgets and review monthly budgets and spenddown reports for all departments maintaining fiscal responsibility.
• Partners with the Regional Executive Director and Human Resources regarding employee related matters including but not limited to performance, disciplinary and termination matters.
• Responsible for monitoring building and facilities needs to ensure safety and a pleasant living experience for residents.
• Audit for state compliance and requirements and maintain licensure of resident and employment files, physical grounds and building standards.
• Involved in self-reports, state complaints, investigations and leading team towards solution.
• Ensure 24/7 coverage for any urgent need or emergency - on-call personally or establish on-call rotation/delegation with DON/Maintenance Directors/other members of Director team.
• Excellent written and verbal communication skills
• Other duties as assigned by management verbally and/or written.

*A Complete Community Director Job Description Provided Upon Hire*