Community Director

Dietz Property Group; Muskegon (MI); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

Disability and Life Insurance

401k with Company match

Paid time off

Paid holidays

Bereavement Leave

Job summary

Dietz Property Group in Muskegon, MI seeks a full-time Community Director to lead two residential multifamily properties. You will supervise staff, drive resident services, and coordinate with vendors to ensure smooth operations and strong occupancy.

You’ll manage rent collection, budgeting, and marketing efforts to meet owner objectives while upholding the company’s values. The role offers a competitive base wage, bonuses, and a comprehensive benefits package.

Qualifications

• Communication skills must be utilized to develop on-site employees, ensure service to residents, and coordinate staff and vendors.
• Ability to analyze the financial position of the property and use information to make decisions and solve problems.
• Ability to delegate assignments and ensure completion.

Responsibilities

• Lead staff to provide excellent customer service and property management to maximize property performance.
• Show apartments to potential residents and collect rent, addressing resident questions/needs professionally.
• Coordinate with vendors and outside contractors; maintain resident relations and organize on-site events.

Skills

Communication

Financial analysis

Staff supervision

Vendor coordination

Tools

Real Page

MRI

Yardi

Knock

Job description

Dietz Property Group is looking to hire a full-time, Community Director to help lead two of our residential multifamily properties in the Muskegon, MI area.

This Community Director position earns a competitive base wage, plus bonuses. We offer a competitive base wage, commissions, and a great benefits package including: Medical/Dental/Vision, Heath (HSA) and Flexible (FSA) Spending Accounts, Disability and Life Insurance, 401k (with Company match), and generous paid time off program including Paid Sick Leave, 12 Paid Holidays, Charitable Time Off, Paid Jury Duty, Bereavement Leave, and more!

Overview

As a Community Director for Dietz Property Group, you will lead staff to provide excellent customer service and property management with the goal of creating a desirable place to reside thereby maximizing the property's performance. Daily duties include guiding and encouraging staff members, showing apartments to potential residents, collecting rent, and professionally addressing resident questions/needs.

In addition to residents and coworkers, you and your Maintenance Supervisor communicate and coordinate with vendors and outside contractors on a regular basis, keeping great resident relations with resident events. Though some duties are daily/weekly, each day will be something different. You love that you are never bored! And, most of all, you feel great about the important part you play in our success as the face of our property management company!

At Dietz Property Group (DPG), we are committed to doing The Right Thing The Right Way, Doing What We Say We Are Going To Do, Saying and Listening to What Needs to Be Said, being Driven and showing we Care. Our purpose is to learn and grow together while purposely creating value for our residents, team members and clients.

DUTIES:

• Assess, monitor and supervise the needs of the staff and ensure completion of assigned duties.
• Complete required property inspections and ensure that follow-up work is completed as scheduled.
• Provide quality, professional service to the resident.
• Monitor the financial status of the property ensuring that the budget objectives are met.
• Initiate and oversee all marketing activities to meet or exceed the owner's objectives.
• Oversee the maintenance operations to ensure that work is completed in a timely and quality manner.
• Follow all company procedures for documenting and reporting property activities.
• Maintain a "teamwork" atmosphere within the work force.
• Assist with the organization and implementation of on-site social.
• Maintain annual operating budget.
• Other duties as assigned.

These items are considered to be essential functions of this position. (Notes: These essential functions may vary from site to site due to site specific issues)

KNOWLEDGE/SKILLS:

Communication skills must be utilized in order to develop on-site employees, ensure service to residents, and establish and coordinate the work of staff and vendors. Ability to analyze the financial position of the property, ability to utilize information to make decisions and solve problems. Ability to delegate assignments and ensure completion.

THE SUCCESSFUL CANDIDATE WILL HAVE:

At least 3 years of experience in managing apartment communities/properties. 2+ years' experience managing property teams (maintenance and support staff). Experience with Word, Excel, Publisher, Outlook and internet. Experience with Multifamily software (ex. Real Page, MRI, Yardi, Knock, etc.)

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position requires standing, sitting, walking. The employee must frequently lift and/or move items up to 20 pounds. Driving a vehicle.

Core Values

• The Right Thing. The Right Way.
• Do what you say you are going to do.
• Say and listen to what needs to be said.
• Entreprenurial.
• Care.

Accountabilities

• Lead, Manage, Accountability
• Site Integrator
• Process Integration
• P & L
• Business Plan
• Remove Obstacles/Barriers
• Marketing Plans
• MRI Compliance & Reporting
• Customer Satisfaction

WORK SCHEDULE

This is a full-time Community Director position for which the hours vary depending on the property needs but mostly is an M-F 9 to 6.

Dietz Property Group is an Equal Opportunity Employer.

Salary: $60000 - $65000 per year