Community Development Officer II

PNC Financial Services Group, Inc.; Birmingham (AL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Educational assistance

Stock purchase plan

Wellness program

Job summary

PNC Financial Services Group, Inc. in Birmingham, AL seeks a Community Development Officer II to lead CRA compliance initiatives, develop assessment area strategies, and manage partnerships with non-profits, government, and LMI communities.

The role involves mentoring team members, coordinating grants, and representing PNC in the community through events, board work, and education programs; prior CRA experience preferred.

Qualifications

• 3+ years of relevant / direct industry experience.
• Knowledge of CRA compliance and community investment practices.
• Experience working with non-profits, government entities, and LMI communities.

Responsibilities

• Acts as local market expert on CRA compliance and community plans.
• Develops assessment area strategies to meet targets.
• Manages relationships with internal stakeholders and external partners.
• Mentors, coaches, and onboards team members as needed.
• Identifies grant partners and coordinates grant funds for impact.

Skills

Client Relationship Building

Community Development

Competitive Strategies

Customer Loyalty

Group Problem Solving

Negotiation

New Business Development

Relationship Management Competencies

Business Markets

Customer Acquisition

Customer Experience Management

Decision Making and Critical Thinking

Effective Communications

Event Management

Managing Multiple Priorities

Regulatory Environment - Financial S​v

Sales Proposals and Presentations

Stewardship

Strategic Thinking

Education

Bachelor's degree

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Community Development Officer II within PNC's Community Development Banking organization, you will be based in Birmingham, Alabama. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Serves as a local market subject matter expert on Community Reinvestment Act (CRA) compliance, the Community Benefits Plan, or other community-based plans or undertakings of the bank. Develops assessment area strategies to ensure that CRA Community Development services meet/exceed targets. Manages and maintains relationships with internal stakeholders, Line of Business (LOB) partners, and external partners such as: non-profit, advocacy, government, and other groups that benefit low-and moderate-income (LMI) communities, small businesses, and small farms. May mentor, coach, and onboard team members and serve as subject matter expert. Develops and implements grantmaking, services, and investment strategies for assessment areas in line with PNC’s Community Development strategy by identifying prospective grant partners and utilizing grant funds to ensure the greatest impact for both the communities we serve and PNC. Actively represents PNC in the community through board memberships, speaking engagements, events, and by managing community partner relationships. Works directly with non-profit organizations to deliver financial education to LMI families/communities and acts as a key referral source by connecting them to LOB partners as appropriate. Provides CRA platform support by capturing and documenting all CRA-eligible service activities, and working with Relationship Managers (RMs) to identify loans/investments that are likely to be closed/booked for entry into the CRA platform.

Customer Focused and Risk Management

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.

Preferred Skills

• Client Relationship Building
• Community Development
• Competitive Strategies
• Customer Loyalty
• Group Problem Solving
• Negotiation
• New Business Development
• Relationship Management Competencies
• Business Markets
• Customer Acquisition
• Customer Experience Management.
• Decision Making and Critical Thinking
• Effective Communications
• Event Management
• Managing Multiple Priorities
• Regulatory Environment - Financial Services
• Sales Proposals and Presentations
• Stewardship
• Strategic Thinking

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience.

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options; employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives.

Paid Time Off

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Company Culture

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC. PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page.