Client & Community Relations Assistant Director

PNC Financial Services Group, Inc.; Orlando (FL); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Disability protection

401(k) plan

Educational assistance

Job summary

PNC Financial Services Group, Inc. in Orlando, Florida, is seeking an experienced Client & Community Relations Assistant Director to lead market initiatives and represent the company in the community.

You will direct cross-functional teams, manage events and sponsorship activations, and oversee philanthropic programs while mentoring staff and reporting to the Regional President.

This in-office role emphasizes stakeholder engagement, budget oversight, and delivering the PNC brand across the market.

Qualifications

• Successful candidates typically have a university/college degree with 3+ years of relevant experience.
• Certifications are often desired; military service or equivalent experience may be considered in lieu of a degree.
• Roles require strong leadership, stakeholder engagement, and project management abilities.

Responsibilities

• Executes client and community relations strategy and market level initiatives.
• Directs cross-functional teams and manages events, sponsorship activations, philanthropy, and employee engagement programs.
• Oversees market budgets, reports to leadership, and mentors staff within client and community relations.

Skills

Business strategies

Community development

Employee engagement

Event planning

Budgeting

Project management

Organizational savvy

Decision making

Effective communications

Event management

Education

Bachelor's degree

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Client & Community Relations Assistant Director within PNC's Regional President organization, you will be based in Orlando FL. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Executes client and community relations strategy and develops market level tactics and initiatives. Develops and manages client and community relations activities, including event planning and execution, market sponsorship activation, philanthropy, grant-making and employee engagement programs to deliver the PNC brand across the market. Directs cross-functional teams with various PNC stakeholders. Develops and manages market initiatives and projects which may include events, sponsorship activation and employee engagement activities to deliver the PNC brand. As part of the corporation's philanthropic efforts, oversees the selection and application process for local early learning centers. Executes on key market initiatives/projects. May serve as internal or external representative and spokesperson for Office of the Regional President. Completes market analysis and reports and provides recommendations to leadership. Manages project budgets and contributes to market level budget. Leads cross functional teams and determines internal and external resources. Serves as mentor/coach for client and community relations staff.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

• Business Strategies


• Community Development


• Competitive Advantages


• Employee Engagement


• Event Planning


• Innovation


• Personal Initiative


• Results-Oriented Competencies


• Budgeting


• Business Markets


• Community Management


• Decision Making and Critical Thinking


• Effective Communications


• Effectiveness Measurement


• Event Management


• Organizational Savvy and Politics


• Project Management

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Language Assessments No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include:

• medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options


• employee and spouse/child life insurance


• short and long-term disability protection


• 401(k) with PNC match, pension and stock purchase plans


• dependent care reimbursement account


• back-up child/elder care


• adoption, surrogacy, and doula reimbursement


• educational assistance, including select programs fully paid


• a robust wellness program with financial incentives

In addition, PNC generally provides the following paid time off, depending on your eligibility:

• maternity and/or parental leave


• up to 11 paid holidays each year


• 9 occasional absence days each year, unless otherwise required by law


• between 15 to 25 vacation days each year, depending on career level


• and years of service

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say \"Workday\" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section19of the Federal Deposit Insurance Act(FDIA)and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008(SAFE Act)and/or the Financial Industry Regulatory Authority(FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Company Culture

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC. PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page.