Client & Community Relations Specialist

PNC Financial Services Group, Inc.; Walkers Mill (PA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical coverage

Dental/vision options

401(k) with match

Paid time off

Education assistance

Job summary

PNC Financial Services Group, Inc. is seeking a Client & Community Relations Specialist to coordinate events, sponsorships, grants, and employee engagement activities for the Regional President office.

You will help deliver the PNC brand across the Jacksonville market and collaborate with multiple stakeholders to support business strategies and revenue growth. The role requires strong communication, planning, and budget-management skills, with 2+ years of relevant experience and a Bachelor's

Qualifications

• Requires university/college degree, with 2+ years of relevant professional experience.
• In lieu of a degree, a comparable combination of education and experience may be considered.
• No specific software tools required beyond standard communication and project management skills.

Responsibilities

• Plan and execute client and community relations activities, including events and sponsorship activation.
• Prepare internal and external communications to support the RP office and market.
• Support business strategies to drive revenue across lines of business.
• Produce tracking reports showing ROI and key initiatives, and manage budgets where applicable.

Skills

Community Development

Event Planning

Employee Engagement

Budgeting

Communication

Project Management

Decision Making

Education

Bachelor's degree

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Client & Community Relations Specialist within PNC's Regional President organization, you will be based in Jacksonville FL. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Plans and executes client and community relations activities including event planning, execution and tracking, market sponsorship activation, philanthropy, grant-making and employee engagement programs to deliver the PNC brand across the market. Partners with various PNC stakeholders. Supports line of business in executing business strategies. Plans and executes market initiatives/projects which may include events, sponsorship activation, grant-making and employee engagement activities to deliver the PNC brand. Prepares direct internal and external communications in support of the RP office and market. Supports the RP office in executing business strategies to help drive revenue across all lines of business. Produces campaign and event tracking reports showing return on investments and key initiatives. May be responsible for overseeing project budgets. Maintains and oversees the allocation of highly valued tickets to line of business partners, customers and prospects. Partners with the Corporate Ethics to ensure compliance with applicable policies and regulations. Administers/coordinates the local sponsorship and PNC Foundation grant process. Coordinates employee volunteerism, employee engagement, grant announcements and activation with local early learning centers. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

• Business Strategies
• Community Development
• Competitive Advantages
• Employee Engagement
• Event Planning
• Innovation
• Personal Initiative
• Results-Oriented Competencies Budgeting
• Business Markets
• Community Management
• Decision Making and Critical Thinking
• Effective Communications
• Effectiveness Measurement
• Event Management
• Organizational Savvy and Politics
• Project Management

Work Experience: Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education: Bachelors

Certifications: No Required Certification(s)

Licenses: No Required License(s)

Language Assessments: No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include:

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives

In addition, PNC generally provides the following paid time off, depending on your eligibility:

• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level
• and years of service

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

About PNC

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC. PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page.