Community Development Manager

IQ Fiber; Town of Dover (NY); On-site; USD 95,000 - 120,000; Full time

Job summary

IQ Fiber is seeking a Community Development Manager to lead ROE projects and build a durable 3-year pipeline targeting MDU communities. This hands-on role collaborates with Operations, Engineering, Marketing, and Direct Sales to execute go-to-market plans aligned with IQ Fiber branding and sales strategy.

The ideal candidate will have 5+ years in telecom sales or community development, strong relationship-building skills with property owners, and a data-driven approach to expanding access and

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• 5+ years of telecom sales or community development experience; MDU-focused experience preferred.
• Demonstrated ability to build quick rapport with MDU property owners and key decision-makers.
• Proficiency with data analysis and business reporting to support sound, insight-driven recommendations.
• Strong negotiation skills with experience navigating business, legal, and engineering considerations.
• Valid driver’s license, reliable personal transportation, and a satisfactory driving record required; auto insurance required.
• Ability to think strategically and execute tactically in a fast-paced, high-change environment.
• Ability to collaborate cross-functionally to drive initiatives and outcomes.
• Ability to communicate effectively across audiences, including strong interpersonal, written, verbal, and presentation skills.

Responsibilities

• Secure ROEs and build a 3-year pipeline for planned communities in targeted areas to expand access and maximize market penetration.
• Execute tactics to capture market share, grow revenues, and generate profitable business across all MDU property types in the assigned territory.
• Leverage business and market insights to identify opportunities and strategies; proactively assess and validate customer needs and satisfaction by engaging directly with property owners and developers.
• Manage contracts from sale and planning through construction and retention, ensuring disciplined follow-through and clear stakeholder communication.
• Monitor the competitive landscape, industry developments, and market conditions to identify opportunities, risks, and issues.
• Develop and manage planning and execution of new planned community initiatives, ensuring the customer experience is optimized and sales objectives and revenue targets are met.
• Partner cross-functionally with Marketing, Project Management, Engineering, Direct Sales, and Operations to align go-to-market execution with the IQ Fiber brand.
• Meet and exceed monthly, quarterly, and annual sales performance expectations.
• All other duties as assigned.

Skills

MDU sales experience

Negotiation

Data analysis

Cross-functional collaboration

Relationship building

Education

Bachelor’s degree or equivalent experience

Job description

IQ Fiber was built to do internet differently. We’re a 100% fiber-optic internet provider with a simple mission: To engineer a smarter internet experience. That means internet that’s fast, reliable, and simply priced, backed by real humans who answer when you call and solve problems before you know they exist.

We bring that same thinking to how we build our company. Our teammates are a big part of what makes IQ Fiber different, and we believe how we work matters just as much as what we deliver. We’re looking for good humans who bring great ideas, raise the bar with every task, and want to be part of a bigger story. Your work matters here.

Position Summary

IQ Fiber is seeking a Community Development Manager responsible for building and executing sales programming to expand the company’s market share and profitability with a focus on multi-dwelling unit (MDU) residential properties. This role drives the identification, pursuit, and securing of rights of entry agreements (ROEs) and builds a durable pipeline of planned communities in targeted markets with deployed fiber.

This is a hands-on, field-facing individual contributor role that works cross-functionally with Operations, Engineering, Marketing, and Direct Sales to execute go-to-market plans aligned with the IQ Fiber brand and sales strategy.

Essential Duties and Responsibilities

1. Secure ROEs and build a 3-year pipeline for planned communities in targeted areas to expand access and maximize market penetration.

2. Execute tactics to capture market share, grow revenues, and generate profitable business across all MDU property types in the assigned territory.

3. Leverage business and market insights to identify opportunities and strategies; proactively assess and validate customer needs and satisfaction by engaging directly with property owners and developers.

4. Manage contracts from sale and planning through construction and retention, ensuring disciplined follow-through and clear stakeholder communication.

5. Monitor the competitive landscape, industry developments, and market conditions to identify opportunities, risks, and issues.

6. Develop and manage planning and execution of new planned community initiatives, ensuring the customer experience is optimized and sales objectives and revenue targets are met.

7. Partner cross-functionally with Marketing, Project Management, Engineering, Direct Sales, and Operations to align go-to-market execution with the IQ Fiber brand.

8. Meet and exceed monthly, quarterly, and annual sales performance expectations.

9. All other duties as assigned.

Required Qualifications

1. Bachelor’s degree or equivalent experience preferred.

2. 5+ years of telecom sales or community development experience; MDU-focused experience preferred.

3. Demonstrated ability to build quick rapport with MDU property owners and key decision-makers.

4. Proficiency with data analysis and business reporting to support sound, insight-driven recommendations.

5. Strong negotiation skills with experience navigating business, legal, and engineering considerations.

6. Valid driver’s license, reliable personal transportation, and a satisfactory driving record required; auto insurance required.

7. Ability to think strategically and execute tactically in a fast-paced, high-change environment.

8. Ability to collaborate cross-functionally to drive initiatives and outcomes.

9. Ability to communicate effectively across audiences, including strong interpersonal, written, verbal, and presentation skills.

10. Ability to build and maintain productive relationships with executives, vendors, and other stakeholders.

What Success Looks Like

1. MDU ROEs are secured and a durable 3-year planned community pipeline is in place, expanding access, increasing penetration, and driving profitable growth in the assigned territory.

2. A strong near-term funnel is established through active immersion in deployed-fiber markets, with targeted properties converted to active opportunities and sales targets consistently met or exceeded.

3. Cross-functional partnerships with Marketing, Project Management, Engineering, Direct Sales, and Operations result in go-to-market plans that align with the IQ Fiber brand and deliver a high-quality end-to-end customer experience.

4. Market, competitive, and property-level insights are used to identify opportunities and risks, validate customer needs, and prioritize the highest-impact initiatives for market share and revenue growth.

5. Contracts and relationships are managed from sale through retention with clear communication and stakeholder relationships that sustain long-term results.

PHYSICAL REQUIREMENTS

• Ability to walk extended distances while touring MDU properties and planned community sites.

• Ability to stand for extended periods while conducting in-person meetings and property walkthroughs.

• Ability to work outdoors in varying weather conditions while visiting properties and development sites.

• Ability to drive to multiple property and community locations throughout the day.

• Ability to carry presentation and agreement materials, such as a laptop or tablet, between meetings and site visits.

IQ Fiber is an Aff

Applicants must be currently authorized to work for any U.S. employer on a full-time basis. We do not sponsor, transfer, or support employment visa status or work authorization extensions for any position.