Community Development Advisor

NorthStar Memorial Group; Fort Myers, Northern (FL, KY); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Commission opportunities

Career path

Ongoing training

Meaningful end-of-life planning work

Job summary

NorthStar Memorial Group in Florida is seeking a Community Development Advisor to drive pre-need sales by phone, coordinating with families and cemetery services. Your focus will be on building relationships and scheduling meaningful conversations.

Ideal candidates have strong telecommunication skills, a track record of setting appointments, and comfort working in a fast-paced environment. A performance bonus and room for career growth are offered.

Qualifications

• Minimum 3 years of professional telemarketing experience.
• High school diploma or equivalent.
• Valid driver’s license and reliable transportation.
• Strong communication and organizational skills.
• Comfortable working in a fast-paced, goal-driven environment.

Responsibilities

• Make outbound calls to generate appointments for pre-need planning services.
• Set 10-12 qualified appointments weekly.
• Follow a proven training plan to master appointment setting and phone engagement.
• Maintain accurate records of all activity and follow-up using CRM tools.
• Provide exceptional customer service and represent our brand with professionalism.
• Collaborate with advisors by setting appointments that lead to shared success and commissions.

Skills

Telemarketing

Appointment setting

Communication

CRM

Organization

Education

High school diploma

Tools

CRM software

Job description

Current job opportunities are posted here as they become available.

The Community Development Advisor is responsible for generating pre-need sales for locations in the assigned market area including cemetery property, cemetery merchandise, cemetery services and prearranged funeral/Cremation plans.

Are you an experienced telemarketer looking for a role where your phone skills are the key to success? We are seeking driven individuals whose primary responsibility is to set appointments and engage with families over the phone. The Community Development Advisor is responsible for generating pre-need sales for locations in the assigned market area including cemetery property, cemetery merchandise, cemetery services and prearranged funeral/Cremation plans.

What You’ll Do:

• Make outbound calls to generate appointments for pre-need planning services.
• Set 10-12 qualified appointments weekly, tracked in our CRM system.
• Follow a proven training plan to master appointment setting and phone engagement.
• Maintain accurate records of all activity and follow-up using CRM tools.
• Provide exceptional customer service and represent our brand with professionalism.
• Collaborate with advisors by setting appointments that lead to shared success and commissions.

What We Offer:

• Base compensation with commission opportunities.
• Clear career path for high performers.
• Supportive team environment and ongoing training.
• Opportunities to contribute to meaningful end-of-life planning services.

Qualifications:

• Minimum 3 years of professional telemarketing experience.
• High school diploma or equivalent.
• Valid driver’s license and reliable transportation.
• Strong communication and organizational skills.
• Comfortable working in a fast-paced, goal-driven environment.

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.