Community Data and Insights Manager

United Way of Southern Nevada Inc; Las Vegas (NV); On-site; USD 90,000 - 135,000; Full time

Job summary

United Way of Southern Nevada Inc. seeks a Manager of Community Data and Insights to drive a data-driven transformation across education, economic mobility and funding indicators.

You will oversee SNV-SID data collection, partner alignment, and stakeholder engagement to deliver live dashboards and public data tools. The role partners with external consultants, coordinates multi-stakeholder coalitions, and reports on program impact quarterly, while building data literacy and capacity for

Qualifications

• Bachelor's degree or higher in public health, public policy, social sciences, data science, or related field.
• Minimum 3 years in a research, data strategy, MERL, or evaluation-focused role.
• Experience coordinating multi-stakeholder coalitions or advisory groups.
• Ability to translate data into visual narratives for non-technical audiences.
• Familiarity with community data ecosystems and dashboards.

Responsibilities

• Convene and coordinate data governance groups to share data with 100+ partners.
• Develop and oversee dashboards such as Community Indicator dashboards and Sector Funding Insights.
• Collaborate with external consultants to translate datasets into live dashboards and AI-assisted tools.
• Identify and monitor key community indicators to map funding footprints and service gaps.
• Manage data quality, intake, and privacy checks before publication.
• Lead quarterly internal M&E reporting for Community Impact programs.

Skills

Data governance

Coalition facilitation

Data storytelling

Public speaking

Project management

Collaboration

Stakeholder engagement

Research methods

Education

Bachelor's degree in public health/public policy/social sciences/data science

Tools

Tableau

Power BI

Looker

SQL

Job description

The Manager of Community Data and Insights plays a critical role in transitioning Southern Nevada's human services sector from a fragmented network into an interconnected, data-driven ecosystem. While responsible for the baseline monitoring and quarterly evaluation of UWSN's internal Community Impact programs, the Manager's primary focus is executing the research, partner alignment, and data collection strategy for the Southern Nevada Social Impact Dashboards (SNV-SID) initiative.

This role serves as the lead facilitator for regional data coalitions-including the Data Advisory Group (DAG) and the Community Resiliency Coalition-working to harmonize community indicators across education, economic mobility, and philanthropic funding. The Manager will partner directly with external technical consultants to translate raw community datasets into interactive, public-facing dashboards, public resource hubs, and AI-assisted data tools. Ultimately, the Manager ensures UWSN provides the empirical, live data required to surface regional funding gaps and support collaborative community solutions.

KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION

An individual must be able to perform each essential duty listed below:

• Coalition Facilitation & Partner Alignment: Convene and coordinate the Data Advisory Group (DAG) and Community Resiliency Coalition to establish regional data governance standards, define privacy boundaries, and build trust among 100+ community partners to share operational and community need data.
• Dashboard & Data Utility Execution: Research successful national community dashboards and collaborate with leadership to build UWSN’s Interconnected Portfolios, including the Community Indicator Dashboards and the Sector Funding Insights dashboard.
• Technical Collaboration: Partner closely with UWSN’s Technical Product Lead (Consultant) to translate raw community datasets into actionable, live dashboards. Assist in the implementation and continuous prompt engineering of page-level AI chatbots designed to help everyday users interpret complex data.
• Research & Gap Analysis: Identify, aggregate, and monitor community-level datasets (e.g., 211 Counts, Youth Opportunity pipelines, Healthy Community indicators, Financial Security indicators, and Community Resiliency indicators) to help map regional funding footprints, surface service deserts, and identify philanthropic overlaps.
• Own data quality and intake for SNV-SID: data-sharing agreements with partners, cleaning and documenting incoming datasets, and privacy checks (de-identification, small-number suppression) before anything is published.
• Internal M&E Management: Manage and execute the quarterly impact reporting for UWSN’s internal Community Impact programs and milestone initiatives, utilizing established trackers and templates to ensure efficient and accurate program evaluation.
• Cross-Functional Data Storytelling: Act as the primary data liaison to internal teams. Provide the External Affairs team with aggregate trends needed to draft non-partisan policy briefs, and supply the Fund Development and Marketing teams with compelling, localized impact metrics for donor stewardship and public communications.
• Capacity Building: Implement strategies that help UWSN build community stakeholders’ capacity to effectively utilize the SNV-SID platform and embed data tracking into their daily operational routines.
• Continuous Learning: Develop a deep understanding of UWSN’s institutional history, programs, and the broader macro-economic and demographic trends impacting the "Missing Middle" and low-income families in Southern Nevada.
• Other duties as assigned.

JOB REQUIREMENTS

Minimum requirements include:

• Mission-Focused
• Strives to achieve shared goals
• Exhibits UWSN’s core values in their daily work: Accountability, Collaboration, Integrity, Innovation and Diversity
• Seeks and shares knowledge
• Takes a collaborative approach to address issues
• Focuses on shared goals
• Brand Steward
• Acts with integrity and strong ethics to foster trust at all levels (personal, market, societal)
• Internalizes the meaning and commitment of UWSN and consistently acts according to its value and purpose
• Is accountable and transparent with all stakeholders

Education, Skills, Experience and Training Requirements

• Bachelor's degree (or higher) in public health, public policy, social sciences, data science, or a related field.
• Minimum of three (3) years of experience in a research, data strategy, MERL (Monitoring, Evaluation, Research, and Learning), or evaluation-focused position (or an equivalent combination of education and experience).
• Demonstrated experience coordinating or facilitating multi-stakeholder coalitions, advisory groups, or community working groups to achieve shared goals.
• Proven ability to execute data collection strategies, synthesize mixed-methods research (quantitative and qualitative), and translate raw data into compelling visual narratives.
• Familiarity with the architecture of community data ecosystems, open-data platforms, or regional indicator dashboards.
• Demonstrated knowledge of human service strategies, social determinants of health, and interventions impacting low-income populations.
• Ability to train diverse groups and provide tailored technical assistance on data literacy and platform adoption.
• Strong writing, organization, and public speaking skills, with the ability to present complex data clearly to non-technical audiences.
• Ability to manage and prioritize multiple projects simultaneously in a deadline-driven environment.
• Manages expectations of internal team members effectively and exhibits a strong desire and aptitude to be part of a collaborative team environment.
• Able to monitor and meet goals.
• Commitment to the excellence of the mission of UWSN.

These requirements are met by a bachelor's degree in public health, public policy, social sciences, data science, or a related field, and a minimum of three years of experience in an evaluation-focused position, or an equivalent combination of education and experience.

Technical Knowledge and Equipment

• Proficiency in data visualization and Business Intelligence (BI) software (e.g., Tableau, Power BI, Looker, or similar dashboarding tools).
• Experience using statistical analysis to analyze and interpret data (experience with SPSS, R, SAS, or similar is highly preferred).
• Experience mining and cross-tabulating public databases, such as the US Census Bureau, Bureau of Labor Statistics, Nevada Report Card, and 211 Counts.
• Familiarity with artificial intelligence tools and Large Language Models (LLMs) for the nonprofit sector (such as ChatGPT, Google Gemini) and an understanding of basic prompt engineering to support AI dashboard integrations.
• Understanding of fundamental data infrastructure concepts (e.g., data lakes, API integrations, CRM databases) to effectively collaborate with technical systems architects.
• Proficient computer skills including advanced information management skills in Microsoft Word, Excel, Access, and PowerPoint.
• The incumbent in this position may operate any/all of the following equipment: telephone, cell phone, computer, printer and related equipment, copy machine, audio-visual equipment.
• Must have a vehicle, valid driver's license, and automobile insurance.

WORK ENVIRONMENT

The incumbent may have minimal local travel (15% - 25%) via personal vehicle to community partner sites, community meetings, etc. The environment for this position when not traveling is in an office that is clean and comfortable. It may include some minor annoyances such as noise, odors, drafts, etc.

PHYSICAL ACTIVITY

In the course of performing this work, the incumbent will spend substantial time standing, sitting, speaking, and listening. This position requires regular lifting and/or movement of up to 10 pounds and occasionally lifting and/or movement of up to 25 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

UWSN's Commitment to Diversity, Equity and Inclusion

We believe that every person in Southern Nevada must have equal access to solving community problems.

We welcome the unique perspectives and experiences that individuals bring to advancing our mission and progressing our fight for the success of every person in our community.

We take the broadest possible view of diversity understanding that everyone has different values, beliefs and lived experiences. We value the intersectionality, the interconnected fabric of experiences including but not limited to race, class, gender, nationality, sexual orientation, and disability, that develops each person's unique identity.

We commit to entering partnerships and programs that address the inequities keeping Nevadans from success.

We dedicate ourselves to using these principles for our business and our communities and invite others to join us in uniting for Nevada's success!

Diverse candidates are encouraged to apply.