Community Counseling Services Assistant — Dynamic Admin Support

California Lutheran University; Thousand Oaks (CA); On-site; USD 45,000 - 47,000; Full time

Job summary

California Lutheran University in Thousand Oaks seeks a Community Counseling Services Assistant to support day-to-day operations of the counseling center. You will handle client inquiries, scheduling, billing, and client records with a focus on confidentiality and professionalism.

The role requires strong customer service, organization, and communication skills, with opportunities to train student trainees and contribute to a fast-paced, client-centered environment.

Qualifications

• Two years of college coursework and two years of related clerical experience in healthcare, social services, or a related environment.
• Experience in healthcare or social services settings is preferred.
• Bachelor's degree is preferred.
• Bilingual in English and Spanish is preferred.
• Experience assisting culturally diverse and LGBT clients is a plus.

Responsibilities

• Manage receptionist tasks and client inquiries with professionalism.
• Oversee scheduling and administrative support for counseling services.
• Maintain confidential records and billing systems.
• Coordinate meetings and handle office supply orders.
• Support staff training and prepare reports.

Skills

Customer service

Administrative support

Office equipment

Education

Two years college coursework

Bachelor's degree

Job description

California Lutheran University in Thousand Oaks seeks a Community Counseling Services Assistant to support day-to-day operations of the counseling center. You will handle client inquiries, scheduling, billing, and client records with a focus on confidentiality and professionalism.

The role requires strong customer service, organization, and communication skills, with opportunities to train student trainees and contribute to a fast-paced, client-centered environment.