Community & Content Lead Intern

15Wins; New York (NY); Hybrid; USD 7,800 - 11,000; Full time

Job summary

MyHives in New York City is seeking an entry-level Community & Content Intern to help grow our safety-tech audience. You will talk to people, create short-form video content on a phone, log conversations, and turn insights into activations while reporting to the Head of Growth.

Work closely with the Growth team, run campus activations, build ambassador networks, and craft authentic copy that resonates with real users. This paid internship offers hands-on ownership in a fast-moving startup.

Qualifications

• Currently studying or recently graduated in marketing, business, communications or related field.
• Eligible to work in the United States.
• Available to commit to at least 8 months full-time.
• Comfortable creating short-form video on a smartphone, including filming and captions.
• Strong written and spoken English; Spanish or another language common in NYC is a plus.

Responsibilities

• Reach out to student groups, clubs, local businesses across New York City.
• Recruit and manage a small ambassador network with weekly check-ins.
• Have real conversations with prospects by phone, DM and in person; log daily.
• Reply to comments and DMs on channels within the same working day.

Skills

Public speaking

Verbal communication

Storytelling

Video filming

CRM tools

Social scheduling tools

Education

Marketing/Business/Communications degree

Tools

CRM tools

Social scheduling tools

Job description

Location: New York City, Hybrid 4 days onsite, 1 day remote

Experience Level: Entry level

Compensation: $700-$1,000 monthly

Reports to: Head of Growth

About Us

MyHives is a safety-technology company building a personal safety guardian that tells the people you trust when you need them. We combine mobile technology, smart detection and connected hardware to give people protection they can rely on. We are a small, fast-moving team where interns work on real growth problems from week one and see the result of their work in the numbers.

Role Overview

We are looking for a community and content intern who is comfortable in front of people and in front of a camera. This is a hands-on growth role. You will spend your days talking to real people, creating content that gets watched, and turning conversations into activated users. You will be the person on our team who is physically in the room with the people we want to reach, so you will hear things nobody else in the company hears. Part of your job is writing those things down and bringing them back to the team. You will work closely with the Head of Growth and the wider team, with real ownership of your work rather than a pile of admin.

Key Responsibilities

Community & Ambassadors

• Reach out to and build relationships with student groups, sports clubs, hospitality and shift workers, local businesses and community organisations across New York City
• Recruit and look after a small network of ambassadors, with a personal check-in every week
• Have real conversations with prospects and partners by phone, DM and in person, and log every one in the tracker the same day
• Reply to every comment and DM on our channels within the same working day, and leave useful comments on other accounts

Content

• Plan, film, edit and publish short-form video and social content every working day
• Turn real user and ambassador stories into content people want to watch
• Write clear, honest copy that sounds like a person, not a brand
• Track what performs and what does not, and adjust

Events & Activations

• Run small in-person activations such as campus stands, pre-shift briefings at venues and club or society sessions
• Help people set up the product on the spot, and follow up personally with everyone who leaves their details within 24 hours

Insight & Reporting

• Write five short field notes a week: what people actually said, in their own words
• Send a one-page monthly memo covering results, learnings and what did not work
• Take part in the weekly team stand-up and growth review

Safety & Messaging Standards

• Follow our claim sheet on everything you publish or say. We are a safety brand, so we never over-promise and never use fear-based messaging
• Raise any real safety disclosure from a user or community member with the team the same day, and never publish it

Requirements

• Currently studying or recently graduated in marketing, business, communications or a related field
• Able to commit to a minimum of 8 months, full-time
• Able to work from our New York City office 4 days a week
• Legally eligible to work in the United States
• Strong written and spoken English; Spanish or another language common in NYC is a plus
• Comfortable creating short-form video on a phone, including filming, editing and captions
• Confident starting conversations with strangers, and genuinely curious about people
• Organised, reliable, and able to log and follow up without being chased

Preferred

• Experience running or growing a student society, club or community group
• A public portfolio of content you have created (TikTok, Instagram, YouTube or similar)
• Prior sales, retail, hospitality or customer-facing experience
• Familiarity with CRM tools and social scheduling tools
• Experience in an early-stage startup

Core Competencies

• Real conversation: leads with the person, not the product
• Craft: strong hooks, burned-in captions, vertical video filmed on a phone, one idea per video
• Reliability: ships daily, logs the same day and follows up without reminders
• Honesty: never over-promises, especially on a safety product
• Care: handles sensitive moments with warmth and passes them to the team
• Curiosity: notices what people say and brings it back to the team

Work Structure

• Full-time, on-site in New York City 5 days a week (4 days onsite and 1 day remote), reporting to the Supervisor
• Daily rhythm: ambassador conversations, one piece of content shipped, community replies, same-day logging and one field note
• Weekly: in-person activations, a personal check-in with every ambassador, one user story filmed and edited, and a team stand-up and growth review
• Monthly: a one-page memo to the team

What You Will Gain

• Direct exposure to sales, marketing and community building in a startup
• Real ownership of campaigns and a visible impact on growth numbers
• Regular one-to-one coaching with the Head of Growth
• A portfolio of work you can point to after the internship

Only qualified candidates will be contacted for next steps.