Community Connector & Patient Navigator

Health & Hospital Corporation of Marion County; Indianapolis (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Eskenazi Health in Indianapolis seeks a Community Weaver to serve as a welcoming central point of contact for patients and families seeking information or resources at Eskenazi and in the community.

Under supervision, you will connect patients to a medical home, coordinate with Social Workers and Community Health Workers, and provide warm handoffs to trusted community organizations, ensuring supportive relationships and timely documentation.

Qualifications

• High school diploma or GED with 3 years of community-related experience.
• Associate’s degree preferred.
• Community Health Worker certification preferred.
• Valid Indiana driver's license.
• Flexible hours, sometimes weeknights and weekends.

Responsibilities

• Act as bridging social capital to expedite community connectedness for patients by providing a warm handoff to a trusted community-based organization with follow-up.
• Connect residents to a medical home.
• Works closely with Social Workers and Community Health Workers to accelerate community knowledge and connectivity for the team.
• Supports staff leadership as they participate in neighborhood leadership activities.
• Other duties as assigned
• Perform home visits to patients to provide support, encouragement and guidance.
• Accurately documents home/telephone visit outcomes in a timely manner
• Develop supportive and therapeutic relationships with patients and their families
• Recommends community resources for patients to meet basic needs of housing, food, clothing, transportation and utilities (Caseload 40-50)
• Monitors patient progress and documents follow-up
• Demonstrates commitment to professional growth through supervision

Skills

Interpersonal skills

Communication skills

Microsoft Office

Customer service

Education

High school diploma or GED

Associate’s degree preferred

Community Health Worker certification preferred

Tools

Microsoft Office

Job description

Eskenazi Health in Indianapolis seeks a Community Weaver to serve as a welcoming central point of contact for patients and families seeking information or resources at Eskenazi and in the community.

Under supervision, you will connect patients to a medical home, coordinate with Social Workers and Community Health Workers, and provide warm handoffs to trusted community organizations, ensuring supportive relationships and timely documentation.