Community Connect Coordinator

Singing River Health System; Pascagoula (MS); On-site; USD 60,000 - 85,000; Full time

Job summary

Singing River Pascagoula Hospital seeks a Community Connect Coordinator to oversee EMR and IS service expansions for independent practices, outpatient clinics, and partner hospitals.

Lead strategy, program development and implementation, create cost models, and ensure smooth go-lives and post-implementation training with the IT project team.

This role reports to the Manager of Revenue Cycle and Ambulatory and may require travel throughout the SRHS service area.

Qualifications

• Bachelor's degree in a related field is required.
• Minimum 5 years of relevant work experience.
• Minimum 3 years of project or team leadership.

Responsibilities

• Oversee EMR and IS service expansions to partner practices, outpatient clinics, and hospitals.
• Lead strategy, program development and implementation, cost modeling, go-lives and post-implementation training with the IT project team.

Skills

5 years of relevant work experience

3 years of project or team leadership

Education

Bachelor's degree in computer science, information systems, project management, business administration, healthcare management or related field

Master's degree can substitute for up to 3 years of experience

Job description

At Singing River Health System, caring isn’t just part of the job — it’s in our DNA. Whether we’re saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day.

With pride, passion, and commitment, we will improve health and save lives in our community every day.

Shift

Monday through Friday 8AM to 4:30PM CST

Location

Singing River Pascagoula Hospital

Job Description

Position Overview

The Community Connect Coordinator will be responsible for all aspects of the program related to extending Singing River Health System (SRHS) EMR and other IS services to independent physician practices, outpatient clinics, and hospitals (partners). The coordinator will be responsible for all activities including, but not limited to, the initial strategy, program development and implementation, cost model, ongoing program operations, EMR implementations, optimization, and sustained growth. As the primary interface between these partnerships and SRHS, the coordinator will work with potential partner leaders to generate interest, facilitate contracting, coordinate system implementation, go-live and post-implementation training/support with the IT project team.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.

Education

Bachelor's degree in computer science, information systems, project management, business administration, healthcare management or other related field (i.e Nursing).

License

If a nurse, must hold current Mississippi state license and be in good standing with the Board of Nursing.

Certifications

N/A

Experience

• 5 years of relevant work experience
• 3 years of project or team leadership
• Master's degree can substitute for up to 3 years of experience

Reports To

Manager of Revenue Cycle and Ambulatory

Supervises

None

Physical Demands

Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.

Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.

Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.

Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.

Mental Demands

Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines.

Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.

Special Demands

Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.

Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.

Must have a valid driver license as job may require traveling throughout the SRHS service area - with the employee providing his/her own transportation.

If you’re looking for purpose, teamwork, and a place where what you do truly matters, you’ve found it. Let’s do big things together.