Community Center Assistant

Jefferson County Parks and Recreation; Shenandoah Junction (WV); On-site; USD 17,000 - 25,000; Part time

Job summary

Jefferson County Parks and Recreation is seeking a Part-Time Community Center Assistant to help maintain the Jefferson County Community Center, ensure safety and cleanliness, and deliver excellent guest service. The role involves program setup, daily cash handling, and enforcing center rules.

The position requires a high school diploma or GED, flexibility for evenings and weekends, and the ability to pass a background check. Some CPR/First Aid certification is preferred.

Qualifications

• Requires high school diploma or GED.
• Experience in recreational programs, hospitality, customer service, or related area preferred.
• Must pass a background check.
• CPR & First Aid certification preferred.

Responsibilities

• Assist and attend to community center guests.
• Welcome visitors and answer incoming telephone calls.
• Monitor spectators and participants at recreational activities (indoor and outdoor).
• Open and close designated facilities during assigned hours of operation.
• Maintain daily revenue cash collection and prepare end-of-day reports.
• Ensure program equipment and supplies are clean and safe.
• Communicate with Parks & Recreation leadership to address concerns.
• Perform cleaning duties (restrooms, trash, floors, windows) and report maintenance issues.
• Assist with setting up and breaking down equipment for events or programs.
• Report emergencies or incidents as needed.
• Provide quality customer service to internal & external guests.
• Perform other related duties as assigned.

Skills

Basic math

Customer service

Supervisor communication

First Aid CPR

Recreation software

Guest relations

Evenings weekends

Punctuality

Education

High school diploma or GED

Experience in recreation or hospitality

Background check

CPR/First Aid preferred

Tools

Recreation management software

Job description

Location: Jefferson County Community Center

Reports To: Deputy Director

Employment Status: Part-Time, up to 20 hours/week

FLSA Classification : Non-Exempt

Job Summary:

The part-time Community Center Assistant is responsible for maintaining the cleanliness, safety, and overall condition of the Jefferson County Community Center while providing excellent customer service to guests. This role involves regular monitoring of the community center, assisting with program setup and clean up, and ensuring that community center rules and regulations are followed.

Supervisory Responsibilities:

• This position will not supervise any staff.

Duties / Responsibilities:

• Assist and attend to community center guests.
• Welcomes visitors and answer incoming telephone calls.
• Monitors spectators and participants at recreational activities (indoor and outdoor).
• Open and close designated facilities during assigned hours of operation.
• Maintain daily revenue cash collection and prepare appropriate reports at the end of each day.
• Ensure program equipment and supplies in a clean and safe manner.
• Communicates with Parks & Recreation leadership to respond to employee concerns or complaints.
• Perform cleaning duties including but not limited to, clean restrooms, restock supplies in restrooms, empty trash bins, sweep floors, operate floor machine, clean windows and report maintenance issues.
• Assist with setting up and breaking down equipment for community center events or programs.
• Report emergencies or incidents as needed.
• Provides quality customer service to both internal & external guests.
• Performs other related duties as assigned.

Required Knowledge / Skills / Abilities:

• Knowledge of basic math in relation to revenue collection.
• Skill in customer service-related communication skills.
• Skill in communicating with supervisors.
• Ability to earn and maintain First Aid & CPR certification.
• Ability to learn how to use recreation management software.
• Ability to deal professionally with facility guests.
• Ability to work a flexible schedule of evenings and weekends.
• Ability to be punctual and capable of working independently.

Education, Experience and Qualifications:

• A high school degree or GED is required.
• Or at least 6 (six) months’ experience in recreational programs, hospitality, customer service, or related area, or equivalent combination of education and experience is preferred.
• Must be able to pass a background check.
• Preference may be given to those with CPR & First Aid certification.

Physical Requirements:

• The work environment involves both office & outdoor park setting . Exposure to extreme heat, cold and inclement weather conditions can be expected.
• There will be periods of time standing, walking, lifting, and outside time to support park responsibilities.
• Some lifting, carrying, pushing, and / or pulling may be required. Must be able to lift up to 50lbs.
• Parks & Recreation is a smoke-free facility; therefor smoking and vaping on all company premises is prohibited.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.