Community Care Navigator — Remote/Field Advocate

Centene Management Company LLC; Chicago (IL); Hybrid; USD 37,000 - 67,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Flexible work schedules

Job summary

Centene Management Company LLC seeks a community health-focused professional to connect members with needed services and coordinate care. You will perform home visits and community assessments to identify barriers and social determinants affecting access to preventive and follow-up care.

Travel up to 50% and collaboration with internal teams will improve member outcomes. The role requires a Bachelor’s degree and 2+ years in community health or healthcare quality, with strong communication and

Qualifications

• Bachelor's degree in Social Work, Public Health, Nursing, or related field, or equivalent experience; 2+ years in community health or healthcare quality.
• Experience working with health plan members and navigating community resources.
• Familiarity with Medicaid / Medicare programs and quality measures (e.g., HEDIS).
• Strong communication and interpersonal skills.

Responsibilities

• Conduct outreach to members in the community to identify care gaps and connect them with healthcare services.
• Perform home visits or community-based assessments to evaluate member needs and social determinants of health.
• Facilitate care coordination and assist with scheduling appointments and understanding care plans.
• Educate members on preventive care, chronic condition management, and available resources.
• Document interactions, care gap closures, and referrals in systems; collaborate with Quality, Care Management, and Provider Relations.
• Monitor outreach effectiveness and report on care gap closure metrics; ensure compliance with laws and policies.

Skills

Strong communication skills

Interpersonal skills

Education

Bachelor's degree in Social Work, Public Health, Nursing or related field

Equivalent experience

Job description

Centene Management Company LLC seeks a community health-focused professional to connect members with needed services and coordinate care. You will perform home visits and community assessments to identify barriers and social determinants affecting access to preventive and follow-up care.

Travel up to 50% and collaboration with internal teams will improve member outcomes. The role requires a Bachelor’s degree and 2+ years in community health or healthcare quality, with strong communication and