Community Care Liaison - Hospice

The Care Team Hospice Care; Highland Heights (OH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Wellness Programs

Tuition Reimbursement

Certification Assistance

Mileage Reimbursement

401(k) with Company Match

Paid Time Off and Holidays

On-The-Job Training

Job summary

The Care Team Hospice is seeking a driven Community Care Liaison to grow our presence in the community. You will build relationships with physicians, hospitals, and other referral sources to increase awareness and utilization of our hospice services in the Cleveland/Highland Heights area.

This high-impact role focuses on census growth through partnerships, educating providers and families about the value of comfort-focused care, and guiding patients toward compassionate, high-quality end-of-life

Qualifications

• Bachelor’s degree or equivalent required.
• 1–2 years healthcare outside sales experience; hospice/home health sales preferred.
• Willingness to travel regularly within assigned geography and for training.
• Strong ability to educate providers and families about hospice value.

Responsibilities

• Build relationships with physicians, healthcare partners, and decision-makers to drive referral volume.
• Educate community on hospice value and patient-centered care.
• Exceed census and admission targets by positioning hospice as preferred provider.
• Engage with providers and referral sources to create collaborative partnerships.
• Lead hospice discussions with patients and families, communicating services with empathy.

Skills

Relationship building

Partnership development

Communication

Networking

Education

Bachelor’s degree or equivalent

Job description

Job DetailsJob Location: Cleveland Hospice - Highland Heights, OH 44143Position Type: Full TimeEducation Level: 4 Year DegreeTravel Percentage: Road WarriorJob Shift: DayJob Category: Marketing

The Care Team Hospice is seeking a driven, relationship-focused Community Care Liaison (CCL) to grow our presence in the community. This is a high-impact role for someone who thrives on building connections, developing referral partnerships, and making a difference in the lives of patients and families.

As a Community Care Liaison, you will be the face of our hospice services in the community. You’ll build and strengthen relationships with physicians, hospitals, and other referral sources to increase awareness, trust, and utilization of our services.

Your success will be measured by your ability to grow census through strong partnerships, consistent outreach, and a deep understanding of hospice care. You’ll also serve as a trusted resource—educating providers, patients, and families on the value of hospice and guiding them toward compassionate, high-quality care.

At The Care Team, you’ll be supported by a collaborative team and a culture that values both performance and purpose. If you’re competitive, self-motivated, and passionate about helping others, this is an opportunity to make a real impact while growing your career.

Who We Are:

At The Care Team Hospice, we are a mission-driven, patient-centered provider dedicated to delivering compassionate end-of-life care. Our goal is to be the most trusted partner in hospice, supporting patients and their families with comfort, dignity, and respect during life’s most important moments.

We believe hospice care goes beyond clinical support—it’s about creating meaningful human connections and ensuring every patient is treated with compassion and dignity. We’re looking for professionals who share that purpose and want to make a lasting impact.

We offer a supportive, growth-focused environment along with a comprehensive benefits package, including:

• Medical, Dental, and Vision Insurance, plus Wellness Programs
• On-The-Job Training, opportunities for advancement and increased compensation
• Generous Paid Time Off and Paid Holidays
• Tuition Reimbursement and Certification Assistance
• Mileage Reimbursement
• 401(k) with Company Match
• Additional Voluntary Coverage
• Great Total Rewards Package!!

QualificationsResponsibilities:

• Build and expand relationships with physicians, healthcare partners, and key decision-makers to drive referral volume and market growth.
• Serve as a dedicated advocate for hospice by educating the community and sharing the value of comfort-focused, patient-centered care.
• Achieve and exceed census and admission targets by positioning our hospice as a preferred provider within the community.
• Engage regularly with healthcare providers and referral sources to create strong, collaborative partnerships focused on patient well-being.
• Lead hospice discussions with patients and families, clearly communicating services and guiding the consent process with professionalism and empathy.

Education:

Bachelor’s degree or equivalent

Experience:

1-2 years healthcare specific outside sales experience. 1-2 years of Hospice or Home Health sales Preferred.

Travel:

Ability to perform regular travel within assigned geography and extended geography for training and meetings.

Transportation:

Must have reliable transportation. Valid and current driver’s license and current auto insurance required.