Community Care Liaison - Hospice

The Care Team Home Health & Hospice; Highland Heights (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Wellness Programs

On-The-Job Training & Advancement

Tuition Reimbursement & Certification

Mileage Reimbursement

401(k) with Company Match

Paid Time Off & Holidays

Great Total Rewards Package

Job summary

The Care Team Hospice is seeking a driven, relationship-focused Community Care Liaison (CCL) to grow our presence in the community. This high-impact role builds connections with physicians, hospitals, and referral sources to increase awareness, trust, and utilization of hospice services.

You will educate providers, patients, and families about the value of hospice, aim to grow census through partnerships, and represent the hospice with empathy and professionalism.

Qualifications

• Bachelor’s degree or equivalent.
• 1–2 years healthcare outside sales experience.
• 1–2 years Hospice or Home Health sales preferred.

Responsibilities

• Build and expand relationships with physicians, healthcare partners, and key decision-makers to drive referral volume and market growth.
• Educate the community and share the value of comfort-focused, patient-centered hospice care.
• Achieve census and admission targets by positioning hospice as a preferred provider in the community.
• Engage regularly with healthcare providers and referral sources to create strong, collaborative partnerships focused on patient well-being.
• Lead hospice discussions with patients and families, clearly communicating services with professionalism and empathy.

Skills

Relationship Building

Partnership Development

Communication

Sales Experience

Education

Bachelor’s degree or equivalent

Job description

Job DetailsJob Location: Cleveland Hospice - Highland Heights, OH 44143Position Type: Full TimeEducation Level: 4 Year DegreeTravel Percentage: Road WarriorJob Shift: DayJob Category: Marketing

The Care Team Hospice is seeking a driven, relationship-focused Community Care Liaison (CCL) to grow our presence in the community. This is a high-impact role for someone who thrives on building connections, developing referral partnerships, and making a difference in the lives of patients and families.

As a Community Care Liaison, you will be the face of our hospice services in the community. You’ll build and strengthen relationships with physicians, hospitals, and other referral sources to increase awareness, trust, and utilization of our services.

Your success will be measured by your ability to grow census through strong partnerships, consistent outreach, and a deep understanding of hospice care. You’ll also serve as a trusted resource—educating providers, patients, and families on the value of hospice and guiding them toward compassionate, high-quality care.

At The Care Team, you’ll be supported by a collaborative team and a culture that values both performance and purpose. If you’re competitive, self-motivated, and passionate about helping others, this is an opportunity to make a real impact while growing your career.

Who We Are:

At The Care Team Hospice, we are a mission-driven, patient-centered provider dedicated to delivering compassionate end-of-life care. Our goal is to be the most trusted partner in hospice, supporting patients and their families with comfort, dignity, and respect during life’s most important moments.

We believe hospice care goes beyond clinical support—it’s about creating meaningful human connections and ensuring every patient is treated with compassion and dignity. We’re looking for professionals who share that purpose and want to make a lasting impact.

We offer a supportive, growth-focused environment along with a comprehensive benefits package, including:

• Medical, Dental, and Vision Insurance, plus Wellness Programs
• On-The-Job Training,opportunities for advancement and increased compensation
• Generous Paid Time Off and Paid Holidays
• Tuition Reimbursement and Certification Assistance
• Mileage Reimbursement
• 401(k) with Company Match
• Additional Voluntary Coverage
• Great Total Rewards Package!!

QualificationsResponsibilities:

• Build and expand relationships with physicians, healthcare partners, and key decision-makers to drive referral volume and market growth.
• Serve as a dedicated advocate for hospice by educating the community and sharing the value of comfort-focused, patient-centered care.
• Achieve and exceed census and admission targets by positioning our hospice as a preferred provider within the community.
• Engage regularly with healthcare providers and referral sources to create strong, collaborative partnerships focused on patient well-being.
• Lead hospice discussions with patients and families, clearly communicating services and guiding the consent process with professionalism and empathy.

Education:

• Bachelor’s degree or equivalent

Experience:

• 1-2 years healthcare specific outside sales experience.
• 1-2 years ofHospice or Home Health sales Preferred.

Travel:

Travel:Ability to perform regular travel within assigned geography and extended geography for training and meetings.

Transportation:

Transportation: Must have reliable transportation. Valid and current driver’s license and current auto insurance required.