Community Care Advocate

The Sisters of Mercy of the Americas; City of Rochester (NY); Sur place; USD 23 000 - 29 000; Plein temps

Avantages offerts par ce poste

Free meals

Free parking

Shift differentials

Bus line access

Comprehensive benefits

Résumé du poste

The Sisters of Mercy of the Americas in Rochester, NY is seeking a Community Care Advocate to provide non-medical support and companionship to residents in a faith-based, mission-driven environment. This role emphasizes compassion, dignity, and service within a team dedicated to Mercy values.

This full-time position involves creating a warm home atmosphere, aiding residents with daily activities, and coordinating with on-site staff to ensure quality of life.

Qualifications

• Experience caring for older adults in home health, assisted living, nursing home, or similar setting.
• Ability to work independently and within a team while maintaining confidentiality.
• Flexibility to work varied shifts, including weekends and holidays.

Responsabilités

• Provide compassionate, non-medical personal support and companionship.
• Monitor residents through routine rounding and respond to call needs.
• Observe and report changes in condition or behavior.
• Support emotional well-being during transitions, illness, or end-of-life.
• Assist with engagement activities, light housekeeping, laundry and meal support.
• Maintain documentation and clear communication; provide transportation to appointments.

Connaissances

Communication

Independence

Adaptability

Confidentiality

Weekend availability

Outils

Microsoft Office

Description du poste

Community Care Advocate
Sisters of Mercy of the Americas
Pay: $17.50 – $21.50 per hour |

Welcome to Mercy, where the mission meets you.

1 Full-Time

Details:

Employment Type: Full-time

Schedule: First shift, 7:15 a.m.–5:15 p.m.

Weekend Requirement: Must be available to work every other weekend.

Schedule Rotation: The position typically works Monday through Friday. When scheduled to work a weekend, the employee will receive the Friday before and Monday after the weekend off.

Driving Requirements: Must possess a valid driver’s license and maintain a clean driving record.

Experience: At least one year of experience caring for older adults in a home healthcare, assisted living, nursing home, or similar setting is required.

Details:

Employment Type: Per-Diem (as needed)

Schedule: As-needed basis to provide coverage for staffing needs. Scheduling may vary and may include weekdays, weekends, holidays, and additional shifts based on department needs.

Driving Requirements: Must possess a valid driver’s license and maintain a clean driving record.

Experience: At least one year of experience caring for older adults in a home healthcare, assisted living, nursing home, or similar setting is required.

Free meals

Free parking

Conveniently located on the bus line directly across from Mercy

Shift differentials available for evenings, nights, and weekends

$2.00 an hour shift differential M-F second and third shift

Meaningful, mission-driven work serving the Sisters of Mercy

Friendly teamwork-focused culture

Ministry environment centered on compassion, hospitality, respect, integrity, and stewardship

Staff appreciation and recognition initiatives

Eligible Full-Time (30–40 hours/week) and Part-Time (20–29 hours/week) employees are offered a comprehensive benefits package designed to support health, well-being, and financial security, including:

Medical, dental, and vision coverage (multiple plan options available)

403(b) retirement plan with employer contributions and matching

Paid time off, including vacation, sick leave, and paid holidays

Paid parental leave, bereavement leave, and jury duty pay

Employer-paid life and disability insurance

Flexible Spending and Health Savings Account options

Employee Assistance Program (confidential support services)

24/7 telehealth access through Teladoc (with medical coverage)

Optional voluntary benefits including additional life, accident, and critical illness coverage

Make your work meaningful. Serve with compassion.

At the Sisters of Mercy of the Americas, care is more than a job, it is a calling. Rooted in a deep commitment to compassion, dignity, and social justice, our mission is to respond with vision and love to those who are poor, sick, and underserved. Every team member plays a vital role in extending mercy in action.

We are seeking dedicated Community Care Advocates to join our team and provide non-medical support and companionship to our Sisters and residents. If you are someone who leads with empathy, values meaningful human connection, and wants your work to truly matter, this is an opportunity to be part of something greater.

What You’ll Do

As a Community Care Advocate, you will help create a warm, respectful, and supportive home environment while enhancing quality of life for those in your care.

Provide compassionate, non-medical personal support and companionship

Monitor residents through routine rounding and respond to call needs

Observe and report changes in condition or behavior

Support emotional well-being during times of transition, illness, or end-of-life

Assist with engagement activities and religious programming

Perform light housekeeping, laundry, and meal support

Maintain accurate documentation and clear communication

Provide transportation to appointments and outings

Serve as a responsible on-site team member, including during urgent situations

What You Bring

Required:

Strong communication skills and ability to connect with diverse populations, including individuals with dementia

Ability to work independently and collaboratively

Sound judgment and adaptability in changing or urgent situations

Professionalism, emotional resilience, and respect for confidentiality

Flexibility to work varied shifts, including weekends and holidays

Preferred:

Leadership or mentoring experience

Experience in healthcare, long-term care, or faith-based environments

Appreciation for or willingness to learn about the mission and traditions of the Sisters of Mercy

Basic proficiency with Microsoft Office

Why Join Us

Be part of a mission-driven organization grounded in compassion and service

Make a direct, meaningful impact in the lives of others every day

Work in a supportive, values-based environment

Contribute to a culture that promotes dignity, respect, and community

Physical Requirements

This role requires regular standing, walking, bending, and lifting (up to 25 lbs), along with clear communication and the ability to observe and respond to resident needs. Reasonable accommodations are available.