Community Business Development Rep (Washington)

SHPCA SCAN Health Plan; Washington; Hybrid; USD 80,000 - 103,000; Full time

Benefits offered by this job

Bonus program

Wellness program

PTO

Holidays

Job summary

SCAN Health Plan in Washington seeks a Community Business Development Rep to expand enrollment in Medicare programs. The role emphasizes local marketing, territory networking, and event planning with travel 50%+.

You will collaborate with sales, brokers, and providers to meet monthly/quarterly/yearly enrollment targets, organize events, manage materials, and ensure CMS compliance while delivering a strong member experience.

Qualifications

• Associate's / Technical Degree or equivalent combination, preferred.
• 3-5 years’ previous outside sales or Outreach experience within the Medicare community, required.
• 3-5 years’ experience with MS Office - Excel (data input, reporting, formulas), Word (creating documents, memo, spell check), and Power Point (developing presentations and marketing material), required.
• Previous healthcare marketing and grassroots/community outreach experience, preferred.
• Experience in business/product network development and/ or marketing experience, preferred.

Responsibilities

• Develop/maintain relationships with key business leaders, CBOs, and providers to build membership for SCAN Health Plan.
• Achieve monthly, quarterly, and annual enrollment goals established by management by transitioning leads to enrollments.
• Follow up with reps and brokers for lead data and tracking sales conversions; meet or exceed lead goals.
• Coordinate enrollment events, present materials, and ensure CMS rules and brand guidelines are followed.

Skills

Outside sales

Relationship building

MS Office proficiency

Communication skills

Public speaking

Travel 50%+

HIPAA knowledge

Bilingual Chinese or Vietnamese

Education

Associate's/Technical Degree

Tools

Excel

Word

PowerPoint

Job description

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as "12 Angry Seniors". Their mission continues to guide everything we do. Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults. Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity. At SCAN, we believe scale should strengthen - not dilute - our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.

The role of a Business Development Rep II (aka Community Business Development Rep)

This position engages with centers of influence to obtain referrals and contributes to membership growth through the development of local area and community-based marketing. The role involves strategic networking in a defined territory and requires some local travel for events. Additionally, the responsibilities of Business Development Rep include implementing top-down initiatives, planning and executing community events, and working closely with the sales team to track lead conversion and ROI for activities. The performance of Community Business Development Rep is measured based on lead and sales goals, adherence to operational processes, and successful collaboration with the sales team.

You Will Works closely with career field representatives and external brokers to develop/maintain/deepen relationships with key business leaders, community-based organizations (CBOs), and providers, ensuring all efforts are directed towards building membership for SCAN Health Plan. Responsible for achieving monthly, quarterly, and annual enrollment goals established by management by transitioning leads to enrollments. Responsible for following up with reps and brokers for lead data and tracking sales conversions. Meets or exceeds weekly and monthly qualified lead goals. Helps local market achieve monthly sales goals; works with direct sales teams in lead development and public facing presentations (advertised or non-advertised) Distributes approved marketing and event materials. Works with Corporate Marketing and Compliance Departments in the approval, development, and production of advertising materials and or invitations for events. Locates, plans, sets-up, attends and presents at Quarterly New Member Orientations and year-round Education events (as needed in a non-virtual event) in the local community. Provides monthly calendar of their planned activities and ensures that all scheduled events filed. Minimum 20 events per month. Maintains weekly summary of activity and submits report on a weekly basis. Actively engages with provider marketing events, engages with primary care physicians and front offices. Responsible for carrying out events and achieving assigned membership growth targets through direct and indirect marketing activities. Works collaboratively with all sales channels to improve enrollment. Schedules, coordinates, participates in enrollment events, encourages vital partners to participate, and assists where feasible. Schedule new member orientations and present materials (plan benefits and other important information) to new members with a goal of retention and connecting new members to SCAN services. Ensures all events, activities, communication, materials, media, promotions, etc., meet brand and corporate guidelines and CMS rules and regulations. Responsible for obtaining payment approval for community events, communicating and paying vendor. Adhering to the highest level of compliance expectations. Adhering to all sales operations processes. Knowing all elements of the product portfolio and associated eligibility guidelines for various election periods. We seek Rebels who are curious about AI and its power to transform how we operate and serve our members. Actively support the achievement of SCAN’s Vision and Goals. Other duties as assigned.

Your Qualifications

• Associate's / Technical Degree or equivalent combination, preferred. A comparable combination of education/experience and/or training will be considered equivalent to the education listed above.
• 3-5 years’ previous outside sales or Outreach experience within the Medicare community, required.
• 3-5 years’ experience with MS Office - Excel (data input, reporting, formulas), Word (creating documents, memo, spell check), and Power Point (developing presentations and marketing material), required.
• Previous healthcare marketing and grassroots/community outreach experience, preferred.
• Experience in business/product network development and/ or marketing experience, preferred.
• Understanding of health care markets, primarily Medicare and Medicare Advantage, preferred.
• Bilingual Chinese or Vietnamese, preferred.
• Knowledge of HIPAA regulations and privacy laws.
• Communicate effectively and professionally.
• Creative solutioning skills.
• Critical thinking.
• Decision making.
• Demonstrated experience working in fast-paced or implementation environment.
• Must be able to sit and stand for long periods Must be able to lift 30 pounds Must be willing to work some nights and weekends.
• Strong public speaking skills required Technical Expertise – Basic analytical skills Problem solving – Basic problem solving skills Communication – Good communication and interpersonal skills Travel 50+% of the time in the assigned area- Must have a valid driver’s license, automobile insurance and reliable transportation.

What's in it for you?

Base Pay: $80,168.40 to $102,520.00 annually

• A bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO)
• 11 paid holidays per year, plus 1 additional floating holiday, plus birthday holiday
• Excellent 401(k) Retirement Saving Plan with employer match
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. SCAN is proud to be an Equal Employment Opportunity and Affinity Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age (including pregnancy, childbirth or related medical conditions), sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Become part of a mission-driven team that makes a difference in the lives of seniors every day. SCAN has a long history of finding and investing in ways to meet seniors' needs. This focus is what attracts employees to SCAN. For each and every one of us, the SCAN mission is personal. Keeping Seniors Healthy and Independent is both our mission and our passion. That same commitment carries over to our employees. We provide the training, tools and support necessary to do your work. We reward effort and celebrate success. SCAN both develops and attracts people who are leading experts in their respective fields. If the SCAN mission is one you believe in too, we invite you to explore the career opportunities at SCAN.

Why consider a career at SCAN?

• A competitive compensation and benefits program;
• An annual employee bonus program;
• Generous paid-time-off (PTO);
• Eleven paid holidays per year;
• Excellent Retirement Savings program;
• A work-life balance; and
• An opportunity to become part of a team that makes a difference to our members and our community every day!