Growth Strategy & Operations Manager

SHPCA SCAN Health Plan; California (MO); Hybrid; USD 106,200 - 161,705; Full time

Benefits offered by this job

Annual bonus program

Wellness Program

PTO

11 holidays + floating holiday

401(k) with employer match

Tuition reimbursement

Job summary

SCAN Health Plan seeks a Growth Strategy & Ops Manager to design and implement national sales strategies across channels, products and markets. You will work with senior leaders to plan for multiple sales seasons, including AEP, Open Enrollment, and Lock-In, while building a data-driven sales performance function across teams.

The role requires healthcare industry experience, strong collaboration, and the ability to manage complex, multi-stakeholder programs with a focus on growth and

Qualifications

• Experience in healthcare payers or Medicare Advantage is preferred.
• Ability to manage multiple stakeholders and drive cross-functional execution.
• Strong data-driven decision making in ambiguous strategic contexts.

Responsibilities

• Design and implement national sales strategies across channels, products and markets.
• Collaborate with executives to plan for multiple sales seasons including AEP/Open Enrollment.
• Lead sales workstreams for new market and product launches.
• Coordinate analytics and dashboards with data and finance teams to monitor performance.
• Forecast annual sales and prepare executive presentations for leadership.

Skills

Healthcare strategy

Sales strategy

Data analysis

Cross-functional leadership

Project management

Communication

Strategic thinking

Education

Bachelor's Degree or equivalent experience

Job description

The Growth Strategy & Ops Manager

The Growth Strategy & Ops Manager will play an active role in designing and implementing SCAN's national sales strategies across all channels, products, and markets. This position will work closely with the Chief Growth Officer and VP of Growth Strategy & Ops to plan for multiple sales seasons, including Annual Enrollment Period (AEP), as well as establish a data-driven sales performance management function.

You will

• Collaborate with the Chief Commercial Officer, Chief Growth Officer, VP of Growth Strategy & Ops, as well as other cross-functional teams (e.g. Corporate Strategy, Marketing) on establishing our long-term sales strategies to enable growth (e.g. channel diversification, population-specific products).


• Conduct industry research / due diligence to support the creation of sales strategies.


• Engage cross-functionally with leaders over sales production teams, Marketing, Digital Strategy, Product, Network, and other departments to create and execute against a tailored plan for each sales season: Annual Enrollment Period (AEP), Open Enrollment Period, and Lock-In.


• Lead and project manage the Sales workstream of new market and product launches.


• Lead and project manage our annual AEP War Room, a highly-visible, cross-functional workgroup designed to enable swift pivots and execution during AEP.


• Collaborate with sales production leaders to identify leading key performance indicators for each team / channel / market / product and establish a robust sales performance management infrastructure.


• Collaborate with data and finance teams to design sales enablement and performance dashboards.


• Collaborate with channel-based sales production leaders, Procurement, and IT to identify and implement tools (build, partner, vs buy) needed to maximize sales performance.


• Partner with Finance to forecast annual sales projections.


• Support in preparing for executive presentations (Board meetings, Executive Leadership Team meetings, various steering committee meetings, etc).


• We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.


• Actively support the achievement of SCAN's Vision and Goals.


• All other duties as assigned.

Your Qualifications

• Bachelor's Degree or equivalent experience preferred.


• 6 years of experience in healthcare management consulting, sales strategy & ops, corporate strategy, commercial strategy, venture capital, or private equity preferred.


• Experience with healthcare payers and / or Medicare Advantage


• Experience with project and / or plan implementation, managing multiple stakeholders with different priorities and moving a cross-functional team towards the same goal in terms of execution


• Ability to collect, organize and analyze complex data at a macro and micro level with the goal of making structured, data-driven decisions in an ambiguous strategic context


• Ability to collaborate across all levels, proactively seeking stakeholders' inputs and exploring a wide range of options before deciding / acting


• Strong analytical and problem-solving skills with attention to detail


• Proven track record of effectively managing multiple large-scale, diverse, and complex projects simultaneously.


• Ability to excel in an ambiguous environment, flexing to new priorities


• Excellent interpersonal skills, with proven ability to collaborate with stakeholders across all levels of the organization, both in-person and virtually


• Demonstrated strategic thinking capability and planning for short and long-range goals required


• Highly developed oral and written communication skills with the ability to effectively convey information in a clear and concise manner; strong presentation skills

What's in it for you?

• Base Pay Range: $106,200.00 to $161,705.00 annually


• Work Mode: Mostly Remote


• An annual employee bonus program


• Robust Wellness Program


• Generous paid-time-out (PTO)


• 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days


• Excellent 401(k) Retirement Saving Plan with employer match


• Robust employee recognition program


• Tuition reimbursement


• An opportunity to become part of a team that makes a difference to our members and our community every day!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces.

We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and affirmative action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law.

A background check is required.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

41 CFR 60-1.35(c) Become part of a mission-driven team that makes a difference in the lives of seniors every day. SCAN has a long history of finding and investing in ways to meet seniors' needs. This focus is what attracts employees to SCAN. For each and every one of us, the SCAN mission is personal. Keeping Seniors Healthy and Independent is both our mission and our passion. That same commitment carries over to our employees. We provide the training, tools and support necessary to do your work. We reward effort and celebrate success. SCAN both develops and attracts people who are leading experts in their respective fields. If the SCAN mission is one you believe in too, we invite you to explore the career opportunities at SCAN.

Why consider a career at SCAN?

• A competitive compensation and benefits program;


• An annual employee bonus program;


• Generous paid-time-out (PTO);


• Eleven paid holidays per year;


• Excellent Retirement Savings program;


• A work-life balance;


• and an opportunity to become part of a team that makes a difference to our members and our community every day!