Community-Based Behavioral Health Case Manager

Chimes; Seaford (DE); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive Pay

Medical Insurance

Flexible Spending Accounts

Paid Time Off

Retirement Plan

Job summary

Chimes is seeking a Case Manager to deliver community-based behavioral health services in Sussex County, Delaware. You will assess client needs, monitor resources, and help individuals live safely in the community while managing a caseload of up to 30 clients.

The role requires crisis intervention, recovery-model-based practice, and collaboration with families and service providers. Monday–Friday 9:00 am–5:00 pm with on-call rotations, offering competitive pay and full-time benefits.

Qualifications

• Bachelor’s degree with major coursework in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, or education
• Be a registered nurse
• A high school diploma and 12 semester credit hours in sociology, social welfare, psychology, gerontology, or other social science, and 2 years experience in public or private human services with 2 years in direct client contact (1 year for Lehigh and Northampton counties)
• A high school diploma and 5 years of mental health direct care experience in public or private human services with employment as a case management staff person prior to April 1, 1989.

Responsibilities

• Carry a caseload of up to 30 clients
• Perform case management duties for consumers involved in Behavioral Health Services
• Provide services based on Recovery Model principles
• Develop individualized, strength-based service plans that are measurable and lead toward targeted outcomes
• Assists consumer service needs and assists consumers in assessing appropriate mental health services
• Assist consumers in obtaining and maintaining basic needs such as housing, food, healthcare, employment, and socialization
• Assist consumers through assertive and creative efforts to gain needed resources and services identified in the service plan
• Monitor the consumer’s participation in the recovery plan and support services
• Provide effective crisis assessment and crisis intervention to consumers when necessary
• Maintain professional relations with the consumer, their families, payers, community support service representatives, coworkers, and other agencies
• Ensure appropriate communication and coordination of effort between all the consumer's service providers and support systems
• Act as an effective “single point of contact” for multiple health and social services linkages
• Provide all authorized client service and provide supporting documentation for re-authorizations, as necessary, in a timely manner
• Submit accurate and timely payroll and billing documentation
• Need to be available for an on-call rotation 24/7

Skills

Caseload management

Crisis intervention

Recovery model

Client advocacy

Communication with families

Education

Bachelor's degree in social work or related field

Registered nurse

High school diploma with 2 years social services experience

High school diploma with 5 years mental health direct care experience

Job description

Chimes is seeking a Case Manager to deliver community-based behavioral health services in Sussex County, Delaware. You will assess client needs, monitor resources, and help individuals live safely in the community while managing a caseload of up to 30 clients.

The role requires crisis intervention, recovery-model-based practice, and collaboration with families and service providers. Monday–Friday 9:00 am–5:00 pm with on-call rotations, offering competitive pay and full-time benefits.