Community Banking Specialist: Build Client Relationships

First Interstate; Jackson (WY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Generous PTO and paid holidays

Child Care Assistance Program

Exercise reimbursement

Job summary

First Interstate Bank in Jackson, WY seeks an Associate Community Banker to deliver personalized client service and develop client relationships through in-person and phone conversations. You will open and maintain a range of banking products, process transactions, and explore referral opportunities across multiple lines of business.

You’ll work to meet client needs in line with our Service Commitments and company values, staying compliant with regulations while supporting community initiatives.

Qualifications

• Attention to detail and ability to follow verbal and written instructions while maintaining confidentiality.
• Tact and diplomacy when interacting with clients and coworkers.
• Working knowledge of personal computers and Microsoft programs.
• Familiarity with digital platforms and CRM systems.
• Able to read and write simple correspondence and present information clearly.
• Strong numerical ability for rates and percentages and basic math.
• Timely completion of work and meeting deadlines.

Responsibilities

• Delivers personalized client service in person and over the phone by answering questions, assisting with issues, and offering solutions.
• Opens and maintains a variety of products including checking and savings accounts, IRAs, CDs and more.
• Performs teller duties and financial transactions with accuracy.
• Engages in conversations about and processes loan requests.
• Identifies referral opportunities and documents client activity in CRM/Digital platforms.
• Builds client relationships through proactive outreach and follow-up.
• Performs other duties as assigned.

Skills

Attention to detail

Verbal & written instructions

Tact & diplomacy

CRM systems

Microsoft Office

10-key skills

Digital platforms

Problem solving

Time management

Tools

CRM systems

Microsoft Office

Job description

First Interstate Bank in Jackson, WY seeks an Associate Community Banker to deliver personalized client service and develop client relationships through in-person and phone conversations. You will open and maintain a range of banking products, process transactions, and explore referral opportunities across multiple lines of business.

You’ll work to meet client needs in line with our Service Commitments and company values, staying compliant with regulations while supporting community initiatives.