Community Banking Associate — Growth & Customer Service

FIRST COMMERCE BANK; Jackson (NJ); In loco; USD 42.000 - 48.000; Tempo pieno

Descrizione del lavoro

FIRST COMMERCE BANK is seeking a Universal Community Banker I in Jackson, NJ. This full-time role focuses on greeting customers, managing accounts, and cross-selling financial products while delivering exceptional service.

The position requires cash handling experience and strong English communication; it involves branch operations, occasional travel within the region, and adherence to risk and compliance standards.

Competenze

• Minimum of one (1) year bank Teller experience preferred (cash handling required).
• Proficient in English, reading, writing, and grammar skills.
• Analytical and mathematics skills.
• Communication, interpersonal relations and customer service skills.
• PC skills (including knowledge of job-related software applications).
• Ability to operate various office machines (currency counter, etc.).
• Ability to lift 50 pounds of coin.
• Visual and auditory skills.

Mansioni

• Greets and serves customers in a friendly and courteous manner.
• Identify, develop, expand, and manage consumer and business account relationships, meeting customer needs for financial products.
• Identify customers with additional profit potential and develop action plans to expand these relationships and refer business to partners.
• Address questions and concerns; refer to internal resources for resolution; act with integrity and adaptability.
• Participate in ongoing training.
• Assist with daily branch operations including reporting, ATMs, coin machines, and cash vault; prepare cash for shipments.
• Develop knowledge of bank systems to perform teller transactions and platform duties.
• Process routine and complex transactions including account openings, deposits, withdrawals, loan payments and transfers.
• Travel to other locations/branches within region and adapt to schedule changes (evenings/weekends).
• Demonstrate knowledge of policies and procedures in real situations.
• Maintain awareness of fraud alerts and prevent losses.
• Maintain knowledge of new products and services.
• Participate in weekly branch meetings.
• Complete ATM proofing and end-of-day closing; coordinate tasks with other staff and departments.
• Adhere to policies to support risk management and compliance.

Conoscenze

English proficiency

Cash handling

Analytical skills

Customer service

PC skills

Office machines

Lift coin 50lbs

Auditory/visual skills

Teller experience

Formazione

High School Diploma or equivalent

Strumenti

Bank software

Descrizione del lavoro

FIRST COMMERCE BANK is seeking a Universal Community Banker I in Jackson, NJ. This full-time role focuses on greeting customers, managing accounts, and cross-selling financial products while delivering exceptional service.

The position requires cash handling experience and strong English communication; it involves branch operations, occasional travel within the region, and adherence to risk and compliance standards.