Universal Community Banker I

FIRST COMMERCE BANK; Jackson (NJ); On-site; USD 42,000 - 48,000; Full time

Job summary

FIRST COMMERCE BANK is seeking a Universal Community Banker I in Jackson, NJ. This full-time role focuses on greeting customers, managing accounts, and cross-selling financial products while delivering exceptional service.

The position requires cash handling experience and strong English communication; it involves branch operations, occasional travel within the region, and adherence to risk and compliance standards.

Qualifications

• Minimum of one (1) year bank Teller experience preferred (cash handling required).
• Proficient in English, reading, writing, and grammar skills.
• Analytical and mathematics skills.
• Communication, interpersonal relations and customer service skills.
• PC skills (including knowledge of job-related software applications).
• Ability to operate various office machines (currency counter, etc.).
• Ability to lift 50 pounds of coin.
• Visual and auditory skills.

Responsibilities

• Greets and serves customers in a friendly and courteous manner.
• Identify, develop, expand, and manage consumer and business account relationships, meeting customer needs for financial products.
• Identify customers with additional profit potential and develop action plans to expand these relationships and refer business to partners.
• Address questions and concerns; refer to internal resources for resolution; act with integrity and adaptability.
• Participate in ongoing training.
• Assist with daily branch operations including reporting, ATMs, coin machines, and cash vault; prepare cash for shipments.
• Develop knowledge of bank systems to perform teller transactions and platform duties.
• Process routine and complex transactions including account openings, deposits, withdrawals, loan payments and transfers.
• Travel to other locations/branches within region and adapt to schedule changes (evenings/weekends).
• Demonstrate knowledge of policies and procedures in real situations.
• Maintain awareness of fraud alerts and prevent losses.
• Maintain knowledge of new products and services.
• Participate in weekly branch meetings.
• Complete ATM proofing and end-of-day closing; coordinate tasks with other staff and departments.
• Adhere to policies to support risk management and compliance.

Skills

English proficiency

Cash handling

Analytical skills

Customer service

PC skills

Office machines

Lift coin 50lbs

Auditory/visual skills

Teller experience

Education

High School Diploma or equivalent

Tools

Bank software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Universal Community Banker I

Jackson Full Time Clerical Jackson, NJ, US

2 days ago Requisition ID: 1368

REQUIRED EXPERIENCE:

• Minimum of one (1) year bank Teller experience preferred. (cash handling experience required)
• Proficient in English, reading, writing, and grammar skills
• Analytical and mathematics skills
• Communication, interpersonal relations and customer service skills
• PC skills (including knowledge of job-related software applications)
• Ability to operate various office machines (i.e., currency counter, combination lock, check encoder, fax machine, passbook validator)
• Ability to lift 50 pounds of coin
• Visual and auditory skills

REQUIRED EDUCATION:

• High School Diploma or equivalent with at least one year of cash handling experience.

RESPONSIBILITIES INCLUDE:

• Greets and serves customers in a friendly and courteous manner.
• Identify, develop, expand, and manage consumer and business account relationships, concentrating efforts on meeting customer needs for financial products.
• Identify customers with additional profit potential and develop action plans to expand these relationships. Refer business to all partners.
• Addresses customer questions and concerns; refers to appropriate internal resources for resolution. Act with integrity, demonstrate adaptability, work commitment, and maintain a positive performance in all situations.
• Actively participate in ongoing training.
• Assist with the daily operations of the branch including reporting, ATMs, coin machines and the main cash vault. Assist with preparing cash for shipments.
• The ability to develop a complete working knowledge of all bank systems required to perform teller transactions and platform duties including the use of a PC and calculator, as required to efficiently perform the job.
• Process a variety of routine and complex transactions including but not limited to account opening and closing, processing deposits, withdrawals, loan payments and transfers.
• Position requires flexibility and willingness to travel to other locations/branches within your region and to adapt to schedule changes during the workday to include evenings and Saturdays or Sundays.
• Demonstrate knowledge of policies and procedures and the ability to apply this knowledge in real situations.
• Maintains awareness of current fraud alerts; identifies fraudulent activity to prevent potential losses.
• Maintains current knowledge of new products and services.
• Participates in weekly branch meetings.
• Completes daily ATM proof, end of day closing procedures.
• Coordinates specific work tasks with other personnel within the branch office as well as with other Bank departments to ensure the smooth and efficient flow of information
• Abides by the current laws and organizational policies and procedures. Promote an environment that is free of harassment and other forms of illegal discriminatory behavior in the workplace.
• Cooperates with, participates in, and supports adherence to all internal policies, procedures, and practices. This requirement is in support of risk management and the overall safety, and soundness of the Bank's compliance with all regulatory requirements.

First Commerce is dedicated to providing people, businesses, and communities in our markets with high quality products and services with superior customer service. We provide products and services through secure, user-friendly technology and customer friendly locations. Our relationships are founded in our desire to be responsive to the financial needs of our customers in an atmosphere of personal attention, professionalism, trust, integrity and fairness. First Commerce prides itself on maintaining personal communications beginning with the Board of Directors.

First Commerce Bank is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law.