Community Banker (Float) — Build Relationships & Solutions

First Interstate; Spokane (WA); On-site; USD 33,000 - 49,000; Full time

Benefits offered by this job

Paid Time Off

Child Care Assistance

Exercise reimbursement

Job summary

The Community Banker at First Interstate's Spokane, WA Northside branch delivers personalized client service by engaging clients and prospects to determine needs and provide appropriate solutions. This role emphasizes relationship maintenance, adherence to our service commitments, and cross‑selling across banking products.

Candidates should have a High School Diploma (GED) and 1–3 years banking experience, with compliance knowledge and Mortgage Loan Originator licensing within 30 days.

Qualifications

• Demonstrates attention to detail and follows verbal and written instructions.
• Maintains confidentiality at all times.
• Uses tact and diplomacy when interacting with clients and coworkers.
• Proficient with personal computers, Microsoft programs, and 10-key skills.
• Able to read and write basic correspondence and present information clearly.
• Strong problem solving and time management abilities.

Responsibilities

• Delivers personalized client service in person and by phone, answering questions and offering solutions.
• Opens and maintains checking, savings, IRAs, CDs, and credit cards for clients.
• Identifies client needs and provides appropriate financial solutions.
• Processes new consumer and small business loan requests when appropriate.
• Documents referrals to other lines of business using CRM and 360 View.
• Maintains client relationships through outbound outreach and proactive engagement.
• Performs teller duties and accurate cash handling when needed.
• Stays compliant with banking regulations and internal policies.

Skills

Attention to detail

Confidentiality

Tact and diplomacy

10-key skills

Strong communication

Problem solving

Education

High School Diploma or GED

Job description

The Community Banker at First Interstate's Spokane, WA Northside branch delivers personalized client service by engaging clients and prospects to determine needs and provide appropriate solutions. This role emphasizes relationship maintenance, adherence to our service commitments, and cross‑selling across banking products.

Candidates should have a High School Diploma (GED) and 1–3 years banking experience, with compliance knowledge and Mortgage Loan Originator licensing within 30 days.