Community Banker - Build Relationships & Financial Solutions

First Interstate; Billings (MT); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

PTO

Child Care Assistance

Exercise reimbursement

Job summary

First Interstate Bank in Billings, MT is looking for a Community Banker to deliver personalized client service and financial guidance at the Heights Branch. You will open and manage consumer and business accounts, discuss needs, and offer tailored solutions across deposits, loans, and card products.

You will identify referral opportunities, support loan applications, and participate in community programs while maintaining CRM records and regulatory compliance.

Qualifications

• HS diploma or GED required.
• 1–3 years banking experience required.
• Registered Mortgage Loan Originator per the SAFE Act within 30 days required.

Responsibilities

• Delivers personalized client service in person and over the phone, answering questions and offering solutions.
• Opens and maintains consumer and small business accounts, IRAs, CDs, and cards.
• Holds financial conversations to determine needs and provide solutions.
• Processes new consumer loan requests; may engage in small business loan requests.
• Identifies referral opportunities to other lines of business and documents activity in CRM.
• Builds client relationships through outbound outreach and proactive engagement.
• Performs Teller duties when needed, with accurate cash handling.
• Stays compliant with bank regulations, policies and procedures.

Skills

Customer service

Sales experience

Attention to detail

Education

High School Diploma or GED

Tools

CRM systems

Microsoft Office

10-key skills

Job description

First Interstate Bank in Billings, MT is looking for a Community Banker to deliver personalized client service and financial guidance at the Heights Branch. You will open and manage consumer and business accounts, discuss needs, and offer tailored solutions across deposits, loans, and card products.

You will identify referral opportunities, support loan applications, and participate in community programs while maintaining CRM records and regulatory compliance.