Community Banking Specialist - Client Solutions

First Interstate Properties, Ltd.; Mountain Home (ID); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Generous PTO

Child Care Assistance

Exercise reimbursement

Job summary

First Interstate Bank in Mountain Home, ID is seeking an Associate Community Banker to deliver personalized client service, assess client needs, and offer suitable financial solutions.

You will open and maintain accounts, perform teller transactions, discuss loan options, and refer customers to Home Loans, Treasury Solutions, Merchant Services, Business Banking, and Wealth Management. Excellence in communication and basic CRM skills are essential.

Qualifications

• High School Diploma or GED required.
• Banking or related experience required.
• Registered Mortgage Loan Originator per the SAFE Act preferred.

Responsibilities

• Delivers personalized client service in person and over the phone by answering questions, assisting with issues, and offering solutions.
• Opens and maintains products, including consumer and basic business checking and savings accounts, IRAs, CDs, credit cards, and more.
• Performs Teller duties, conducting a variety of financial transactions such as check cashing, deposits, withdrawals, loan payments, and accurately counting currency and coin.
• May engage in conversations about and process new consumer loan requests.
• Identifies referral opportunities to other lines of business and documents referrals and client activity.
• Builds client relationships through proactive outreach and follow‑up.
• Completes work accurately with minimal errors.
• Participates in volunteer activities and financial education efforts.
• Stays current on regulatory changes and demonstrates compliance with all bank regulations, policies, and procedures.
• Performs other duties as assigned.

Skills

Attention to detail

Communication

PC skills

CRM systems

Numeracy

Problem solving

Time management

Professionalism

Interpersonal skills

Education

High School Diploma or GED

Banking experience

Mortgage knowledge (SAFE Act)

Job description

First Interstate Bank in Mountain Home, ID is seeking an Associate Community Banker to deliver personalized client service, assess client needs, and offer suitable financial solutions.

You will open and maintain accounts, perform teller transactions, discuss loan options, and refer customers to Home Loans, Treasury Solutions, Merchant Services, Business Banking, and Wealth Management. Excellence in communication and basic CRM skills are essential.