Community Bank Team Leader: Coach, Grow & Serve

First State Community Bank; Cape Girardeau (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay and benefits

Team-based variable compensation

401(k) with employer match

Career growth opportunities

Community-focused organization

Job summary

First State Bancshares, Inc. in Cape Girardeau, MO is seeking an Assistant Community Bank Manager to help lead daily operations and develop a high-performing team. You will partner with the Community Bank Manager to deliver exceptional customer experiences and drive community engagement.

The role emphasizes coaching, relationship-building, and sales leadership, balancing service excellence with growth. Typical duties include coaching staff, processing account openings, and maintaining strong

Qualifications

• Leadership experience with coaching and mentoring.
• Strong customer service and relationship-building skills.
• Sales-minded with focus on helping customers reach financial goals.
• Excellent communication and problem-solving abilities.
• Ability to balance operational excellence with business growth.
• Banking, cash handling, or leadership experience preferred.

Responsibilities

• Support day-to-day leadership and operations of the banking center.
• Coach and develop team members to deliver outstanding service and build customer relationships.
• Drive sales, service, and operational excellence while helping the team achieve goals.
• Assist with account opening, cash handling, and operational oversight.
• Promote growth across all lines of business through customer conversations and referrals.
• Step into leadership role and manage the facility in the Community Bank Manager's absence.
• Resolve customer and team concerns with professionalism, confidence, and sound judgment.

Skills

Leadership

Coaching

Customer service

Relationship-building

Communication

Problem-solving

Sales orientation

Education

High School Diploma

Job description

First State Bancshares, Inc. in Cape Girardeau, MO is seeking an Assistant Community Bank Manager to help lead daily operations and develop a high-performing team. You will partner with the Community Bank Manager to deliver exceptional customer experiences and drive community engagement.

The role emphasizes coaching, relationship-building, and sales leadership, balancing service excellence with growth. Typical duties include coaching staff, processing account openings, and maintaining strong