Community Association Operations Specialist

Associa; Schaumburg (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

Associa is seeking a Full-time Assistant Community Association Manager to support residential community managers in daily duties, including responding to homeowner inquiries, managing documents, and coordinating meetings. The role requires proficiency in Office 365, SharePoint, and strong organizational and communication skills.

The ideal candidate will handle multiple tasks, draft notices and letters, and assist with clubhouse rentals and vendor communications while maintaining accurate records

Qualifications

• Experience supporting community managers in a residential setting.
• Proficiency in Microsoft 365 applications (Outlook, Word, Excel) and SharePoint.
• Excellent organizational, oral, and written communication skills.
• Ability to multitask efficiently and accurately.

Responsibilities

• Assist community managers with daily duties and inquiries.
• Handle walk-in/calls/emails from homeowners and residents.
• Manage documents and Excel spreadsheets; proactive follow-up.
• Generate letters, notices, and mailing tasks.
• Coordinate meeting proxies and prepare documents.
• Manage access to pool tags, keys, passes; maintain records.
• Book meeting rooms and assist with clubhouse rentals.
• Proofread documents and update databases.
• Draft letters to vendors and homeowners.
• Answer calls for managers when they are away.

Skills

O365 proficiency

Strong communication

Organization skills

Multitasking

Written communication

Tools

SharePoint

OneDrive

Outlook

Excel

Word

Job description

Associa is seeking a Full-time Assistant Community Association Manager to support residential community managers in daily duties, including responding to homeowner inquiries, managing documents, and coordinating meetings. The role requires proficiency in Office 365, SharePoint, and strong organizational and communication skills.

The ideal candidate will handle multiple tasks, draft notices and letters, and assist with clubhouse rentals and vendor communications while maintaining accurate records